We are currently unable to process your card. Please try again(DPS-NewZealand module)

Hi .... final Confirm button after entering visa numbers and getting to Step 2 / 3 --- returns to step 1 showing the title:

**"We are currently unable to process your card. Please try again."
**
I have recently updated my custom css, header.php and footer.php

mainly css -----

all other areas are fine that I know of.

Any suggestions???

Thankyou

Try the test cc number that is available in the admin something like 41111111111>

which cc module are you using,
if using LP or authnet make sure that you have cURL installed and linkpoint needs to have port 1129 open

irrrr feel like such an egg! Thanks for your replies (not on that module mine= (DPS) nz and the test 41111111111111 didn't work)

Now I am in trouble, I daftly thought I would upload my whole includes folder and just stuffed everything up.... any suggestions?? (also tried this with an older backup of includes) Thanks

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home//public_html//includes/classes/class.smtp.php:2114) in /home//public_html/******/includes/functions/sessions.php on line 203

Warning: Cannot modify header information - headers already sent by (output started at /home//public_html//includes/classes/class.smtp.php:2114) in /home//public_html/******/includes/init_includes/init_templates.php on line 155

Warning: Cannot modify header information - headers already sent by (output started at /home//public_html//includes/classes/class.smtp.php:2114) in /home//public_html/******/includes/functions/functions_general.php on line 87

:censored:

HIPPY:

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home//public_html/*****/includes/classes/class.smtp.php:2114

Ok ignore last post I fixed easily with this thread :
http://www.zen-cart.com/forum/showthread.php?t=67024&highlight=headers

But as for first problem I still cannot confirm an order / nobody can buy anything.

Any suggestions??

mmmmmm just noticed my Padlock is not on for ssl....?? Could this be an issue?? I looked in the cofigure.php file and noticed this also...

define('ENABLE_SSL', 'false');

should be true right??

Nah! changing to true just had no page load. :yuck:

Ok so the line of text that is my Thread heading lies in my payment module. Any tips on why a message like this throws up, while most things seem to work?

HIPPY:

mmmmmm just noticed my Padlock is not on for ssl....?? Could this be an issue?? I looked in the cofigure.php file and noticed this also...

define('ENABLE_SSL', 'false');

should be true right??

I'm kind of a rookie but since I'm up, let me see if there's anything I can spot.

Which config.php file were you looking at? Wait! I'm looking it up. Okay,
includes/configure.php & admin/includes/configure.php

Oh, do you have your own certificate or is it shared?

HIPPY:

Ok so the line of text that is my Thread heading lies in my payment module. Any tips on why a message like this throws up, while most things seem to work?

Which credit card module are you using?

DPS its in New Zealand, all been good for months and now i've messed with something I feel

HIPPY:

DPS its in New Zealand, all been good for months and now i've messed with something I feel

So in Zen Cart, does the customer put their card number in using the generic CC module you have installed?

Hi ... Cheryl - I would say its generic....

name
num
exp date
cvv num

the companies logo is present ....

only the 1 cc mod

HIPPY:

Hi ... Cheryl - I would say its generic....

name
num
exp date
cvv num

the companies logo is present ....

only the 1 cc mod

Go into Modules -> Payment. What Credit Card module is installed? It would be green.

rush_woman:

Go into Modules -> Payment. What Credit Card module is installed? It would be green.

Its this one on first page -

DPS - New Zealand

Last Updated by: Martin Rademacher Nov 11 2006 v1.3.6 1.1

http://www.zen-cart.com/index.php?main_page=index&cPath=40_48

Julz:

My CC mod (default) is set to to this and it works fine:

Credit Card Test Info:

CC#: 4111111111111111
Expiration: Any
Enable Credit Card Module
True

Collect & store the CVV number
True

Split Credit Card E-Mail Address
your email address

Payment Zone
--none--

Set Order Status
default (OKAY TO CHANGE)

Sort order of display.
0 (OKAY TO CHANGE)

What are the settings in your module?

Also, there is a tutorial on installing the SSL Certificate. I have a printout here I was looking up the configure.php file locations. And yes, the SSL should show on CC card processing page at checkout. however, I would not think this is the problem as that encrypts the numbers, not actually send it through -- I think. :huh:

HIPPY:

Its this one on first page -

DPS - New Zealand

Last Updated by: Martin Rademacher Nov 11 2006 v1.3.6 1.1

http://www.zen-cart.com/index.php?main_page=index&cPath=40_48

:laugh: Well, then I may not be able to help as I think I am too rookie, plus I use the default.

Is there a text file with that mod?

I had an idea -- if this mod is a gateway, be sure your account is active. Also, be sure their
server is up.

HIPPY:

Its this one on first page -

DPS - New Zealand

Last Updated by: Martin Rademacher Nov 11 2006 v1.3.6 1.1

http://www.zen-cart.com/index.php?main_page=index&cPath=40_48

And I was thinking again....
Maybe it would be good to email Martin and see is he can troubleshoot it with you, since it is his mod. Would probably be less frustrating for you if he could help. :P

rush_woman:

And I was thinking again....
Maybe it would be good to email Martin and see is he can troubleshoot it with you, since it is his mod. Would probably be less frustrating for you if he could help. :P

Thanks for your suggestions, I emailed earlier today but not a business day. Have opened the text files and will have a good read.

Appreciate your time!

Now the add to cart button won't register?????????????????????????