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Customer enters new shipping addredss an gets error

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15 Jun 2007, 3:02 PM

dfludd

New Zenner

Join Date:: Apr 2007
Posts:: 24
Plugin Contributions:: 0

Customer enters new shipping addredss an gets error

I have a bit of a emergency on a site that is live when the customer goes to change the shipping address it will not input the country it just loops with the same error message. ANY HELP WOULD BE GREATLY APPRECIATED

You must select a country from the Countries pull down menu.

http://mulberrystcigars.com/shop/index.php?main_page=checkout_shipping_address

15 Jun 2007, 3:11 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Customer enters new shipping addredss an gets error

What version of Zen Cart are you running?

15 Jun 2007, 4:05 PM

dfludd

New Zenner

Join Date:: Apr 2007
Posts:: 24
Plugin Contributions:: 0

Re: Customer enters new shipping addredss an gets error

I have installed the latest version

15 Jun 2007, 4:45 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Customer enters new shipping addredss an gets error

If this was an upgrade make sure you did not miss anything ...

Your stylesheet is missing:

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

15 Jun 2007, 5:05 PM

dfludd

New Zenner

Join Date:: Apr 2007
Posts:: 24
Plugin Contributions:: 0

Re: Customer enters new shipping addredss an gets error

Thanks i will take a look appreciate your help

HI I PUT THE CODE INTO THE STYLE SHEET AND IT IS STILL GIVING ME AN ERROR??

15 Jun 2007, 6:25 PM

dfludd

New Zenner

Join Date:: Apr 2007
Posts:: 24
Plugin Contributions:: 0

Re: Customer enters new shipping addredss an gets error

Hi i found the problem it it with the template that i used thanks for your time very much

16 Jun 2007, 12:21 AM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Customer enters new shipping addredss an gets error

Thanks for the update ... glad you found the solution ... :smile:

The missing classes were so you didn't have a dumb looking layout with the new code where you would see the input box when it was closed etc.

13 Sep 2007, 9:14 PM

ljdream00

Zen Follower

Join Date:: Jun 2007
Location:: Michigan
Posts:: 168
Plugin Contributions:: 0

Re: Customer enters new shipping addredss an gets error

I'm currently having the same problem all of a sudden. I even uploaded the script above and I still have the same issue. Please help