Cart does not move from delivery information to checkout

16 Jun 2007, 10:47 AM

#1

New Zenner

Join Date:: Jun 2007
Posts:: 23
Plugin Contributions:: 0

Cart does not move from delivery information to checkout

Hi

Any ideas why my site does not mover from delivery information to the next step ie from step one to step two. It just keeps recycling the same page when I click on the continue checkout button

Cheers
velvita

16 Jun 2007, 4:37 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Cart does not move from delivery information to checkout

What shipping modules have you installed?

Do you have zones set on them?

Are your products of 0 weight? Does 0 weight mean Free shipping? If so do you have the Free Shipping feeshipper Shipping Module installed?

Have you an URL where we could perhaps peek at your site? :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

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16 Jun 2007, 4:48 PM

#3

velvita

New Zenner

Join Date:: Jun 2007
Posts:: 23
Plugin Contributions:: 0

Re: Cart does not move from delivery information to checkout

Hi Thanks for this. My cart is new and i amnot to familiar with the system.
I have no zones and have one product that is zero weight anf free shipping

The web site is here.

http://bigkiwiconvictgear.com

Cheers Velvita

16 Jun 2007, 5:25 PM

#4

velvita

New Zenner

Join Date:: Jun 2007
Posts:: 23
Plugin Contributions:: 0

Re: Cart does not move from delivery information to checkout

Hi

Had a quick play and it seems anything set to zero shipping causes the problem if it is purchased alone ie gift certificate or a free sticker.

Velvita

16 Jun 2007, 10:49 PM

#5

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Cart does not move from delivery information to checkout

Install the Free Shipping freeshipper Shipping Module ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

19 Jun 2007, 11:11 PM

#6

kb910

New Zenner

Join Date:: Jun 2007
Posts:: 3
Plugin Contributions:: 0

Re: Cart does not move from delivery information to checkout

I am having the same problem but I dont have any free shipping set up. I have had my cart for a while now and as of 4 days ago when you go to checkout from step one, you hit continue and it opens the same page again to step 1 again. my url is www.rockcycleonline.com and nothing was changed in the zencart modules. I even reuploaded our server backup from 6/7/07 and that didnt even fix it. Please help!