Forums / General Questions / Contact us not sending an email.

Contact us not sending an email.

Locked

Started by myjewels on 18 Jun 2007, 9:47 PM · Views: 2,244

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
18 Jun 2007, 9:47 PM
#1
myjewels avatar

myjewels

New Zenner

Join Date:
Feb 2007
Posts:
6
Plugin Contributions:
0

Contact us not sending an email.

I am able to send an email via admin. When you select contact us on the website, the email is not being sent. I have checked with the host and they do not see any issues with the email. I have tried chaning the email contact in the admin to my work email to see if it was the address and I still get the same results. Here is a shot of what I have selected in the admin: any help would be great.

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mailstrue Verify E-Mail Addresses Through DNS false
Email Archiving Active? true
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM)[email protected]
Emails must send from known domain?Yes
Email Admin Format?TEXT
Send Copy of Order Confirmation Emails [email protected]
Send Copy of Create Account Emails To - Status0
Send Copy of Create Account Emails [email protected]
Send Copy of Tell a Friend Emails To - Status0
Send Copy of Tell a Friend Emails [email protected]
Send Copy of Customer GV Send Emails To - Status0
Send Copy of Customer GV Send Emails [email protected]
Send Copy of Admin GV Mail Emails To - Status0
Send Copy of Customer Admin GV Mail Emails [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status0
Send Copy of Customer Admin Discount Coupon Mail Emails [email protected] Send Copy of Admin Orders Status Emails To - Status0
Send Copy of Admin Orders Status Emails [email protected]
Send Notice of Pending Reviews Emails To - Status0
Send Notice of Pending Reviews Emails [email protected]
Set "Contact Us" Email Dropdown ListChristine < [email protected]
Allow Guest To Tell A Friendtrue Contact Us -
Show Store Name and Address1
Send Low Stock Emails0
Send Low Stock Emails To
Display "Newsletter Unsubscribe" Link?true
Audience-Select Count Displayfalse
SMTP Email Account [email protected]
SMTP Email Account Password*******
SMTP Email Mail Hostsiteground12.com SMTP
Email Mail Server Port25
Convert currencies for Text emails£,£:€,€

18 Jun 2007, 10:07 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Contact us not sending an email.

Your configuration may require that you leave this setting blank:

Set "Contact Us" Email Dropdown List

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

18 Jun 2007, 10:20 PM
#3
myjewels avatar

myjewels

New Zenner

Join Date:
Feb 2007
Posts:
6
Plugin Contributions:
0

Re: Contact us not sending an email.

Absolutely perfect. Something so simply can cause quite a headache. Thank you so much :)

4 Aug 2007, 9:04 PM
#4
jaycode avatar

jaycode

Zen Follower

Join Date:
Jun 2007
Location:
Australia - Melbourne
Posts:
306
Plugin Contributions:
1

Re: Contact us not sending an email.

what if I want to show the dropdown list?

The greatest pleasure in life is doing what people say you cannot do.

Check on www.WebExtremeCustomiser.com for my modules (free contribution):
AJAX Image Swapper
AJAX Banner Swapper
Fixed Navigation