Problem with paypal express checkout

19 Jun 2007, 9:13 PM

#1

jokesbypost

New Zenner

Join Date:: Jul 2004
Posts:: 56
Plugin Contributions:: 0

Problem with paypal express checkout

Hi,

I am trying to configure paypal express checkout as if i don't i will lose my right to reduced fees.

I get the following error: We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)

when trying to use it from the shop front.

I persume it is because i have not added the : API Signature -- Signature Code

but where do i find this 56 code signature in paypal as i cant find it in api access.

If anyone can shed some light on this matter i would be grateful.

Regards

Adam

19 Jun 2007, 9:24 PM

#2

jokesbypost

New Zenner

Join Date:: Jul 2004
Posts:: 56
Plugin Contributions:: 0

Re: Problem with paypal express checkout

Ok i found the signature bit and have added it but still egt the follwoing error:
We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)

Any ideas?

Regards

Adam

19 Jun 2007, 9:27 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Problem with paypal express checkout

Error 10002 means "authentication error".

This can be caused by several things, including but not limited to:

wrong API signature details entered
spaces left on the end of API details when pasting
use of a sandbox signature key when trying to do live transactions

Also, have you applied the latest Express Checkout patch ?
http://www.zen-cart.com/forum/showthread.php?t=56216

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

19 Jun 2007, 9:38 PM

#4

jokesbypost

New Zenner

Join Date:: Jul 2004
Posts:: 56
Plugin Contributions:: 0

Re: Problem with paypal express checkout

DrByte:

Error 10002 means "authentication error".

This can be caused by several things, including but not limited to:

wrong API signature details entered

spaces left on the end of API details when pasting

use of a sandbox signature key when trying to do live transactions

Also, have you applied the latest Express Checkout patch ?
http://www.zen-cart.com/forum/showthread.php?t=56216

Hi,

You were right the pastings must have had a space in as it now takes me to paypal however when i click on the pay now button on paypal i am returned to the store with this error : We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)

Not really sure what that means as it does have the country address in.

19 Jun 2007, 9:59 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Problem with paypal express checkout

Did you install the patch ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Jun 2007, 7:00 AM

#6

jokesbypost

New Zenner

Join Date:: Jul 2004
Posts:: 56
Plugin Contributions:: 0

Re: Problem with paypal express checkout

DrByte:

Did you install the patch ?

Hi,

I will try installing the patch and let you know.

Regards

Adam

7 Jul 2007, 7:02 PM

#7

jokesbypost

New Zenner

Join Date:: Jul 2004
Posts:: 56
Plugin Contributions:: 0

Re: Problem with paypal express checkout

JOKESBYPOST:

Hi,

I will try installing the patch and let you know.

Regards

Adam

Patch installed and all works great.

Thank you