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How to remove phone/fax number from registration form...?

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24 Jun 2007, 6:45 PM
#1
threemiles avatar

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How to remove phone/fax number from registration form...?

..as a required information

I have successfully removed the text fields from the registration and account edit forms. But, not unexpected, now a new registration fails, because a phone number with a minimum length of 3 characters must be entered.

Where can I switch that requirement off?

(I feel, asking for mandatory phone and fax numbers for a shipping business is not what I should do)

3MI

24 Jun 2007, 7:27 PM
#2
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Re: How to remove phone/fax number from registration form...?

You're going to need the phone number sometimes. You may have to call the customer if there's a problem with the payment, or if they order something that you thought you had in stock but didn't.

I know, I used to think that email was enough too, but not everyone checks their email as often as we do.

Also, some merchant accounts require the phone number.

Just wanted to point those things out. You may have already thought of them.

JP

24 Jun 2007, 8:04 PM
#3
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Re: How to remove phone/fax number from registration form...?

John,

you are certainly right from a technical standpoint. But the incrceased bothering by unwanted commercial calls in this part of the world has made many people suspect of businesses that collect phone numbers.

My service will be limited to a close community of people that I can reach via private mail on a forum if all other means would fail, so that does not create a problem to me. If they'd see me wanting their phone number, that would create one.

Thanks for you hint anyway. Do you know how it works?

3MI

25 Jun 2007, 10:36 PM
#4
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Re: How to remove phone/fax number from registration form...?

Hi there
Why not change the minimum length to 0 (zero) and then people have the option to enter a phone number or not.
You can do this in Admin > config > min values

26 Jun 2007, 8:34 AM
#5
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Re: How to remove phone/fax number from registration form...?

Thanks so much. Sometimes it is so easy....

28 Jul 2007, 9:25 AM
#6
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Re: How to remove phone/fax number from registration form...?

I have the same issue with post codes--in Ireland we don't have any so it is pointless to require them of our Irish customers.

Just tried setting minimum value to zero and the popup says:

Your Post/ZIP code must contain a minimum of 0 characters!

28 Jul 2007, 3:34 PM
#7
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Re: How to remove phone/fax number from registration form...?

Set the Minimum Value to blank, meaning nothing, don't use 0 as that means something ...

17 Sep 2007, 12:15 AM
#8
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Re: How to remove phone/fax number from registration form...?

Setting the minimum value to nothing works but how does one remove the required eliment for phone numbers so it isn't required?

5 Oct 2007, 3:00 PM
#9
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Re: How to remove phone/fax number from registration form...?

find ENTRY_TELEPHONE_NUMBER_TEXT in includes/languages/english.php and change its value to ''

2 Nov 2007, 12:51 AM
#10
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Re: How to remove phone/fax number from registration form...?

Ajeh:

Set the Minimum Value to blank, meaning nothing, don't use 0 as that means something ...

Thank you all in this thread. With your help we did exactly what I needed/ removed required fields, and the '' that were turning off customers who were interested in virtual products. No number vs. '0' was huge, removing the '' was off the hook. Now registration is non-intrusive, AND PayPal does the rest. We simply don't need much personal info beside State (US) Zip for tracking, and Country. I'll send them an email if/ when I need their shipping address. Once we gain trust in this jacked up world of crooks. Feel free to check us out and grab some beautiful underwater video content for free! PS. I also changed the footer to read, "Nuclear Powered by ZEN" because you people ROCK. http://hd2o.tv
Regards,
Paul:clap:

14 Dec 2007, 8:13 PM
#11
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Re: How to remove phone/fax number from registration form...?

I got all excited when I found this post, but it was short lived.

I tried doing as you wrote...by deleting the * and leaving it blank, but I'm still getting error messages stating something like "Your Telephone Number Needs To Contain a Minimum of 3 Characters".

Below is a sample of what I coded inside the english.php file:

define('ENTRY_TELEPHONE_NUMBER', 'Telephone:');
define('ENTRY_TELEPHONE_NUMBER_ERROR', 'Your Telephone Number must contain a minimum of ' . ENTRY_TELEPHONE_MIN_LENGTH . ' characters.');
define('ENTRY_TELEPHONE_NUMBER_TEXT', '');

Am I suppossed to do something else? Where would I find the "ENTRY_TELEPHONE_MIN_LENGTH " values?

Any help someone could offer would be really, really appreciated!

16 Dec 2007, 9:25 AM
#12
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Re: How to remove phone/fax number from registration form...?

Yaaaaay, I can answer a question!!!!

In your admin area go to the Configuration Menu and then select the "Minimum Values" menu option.

In there for the "offending" field wipe out whatever value is there, and as Ajeh said somewhere else in this thread, don't put a zero, remove all characters from the field.

:)

And now that I have finished reading this thread I can go and fix my problems. This will make the wife very happy.

:)

16 Dec 2007, 9:43 AM
#13
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Re: How to remove phone/fax number from registration form...?

Arrrrggghhh!

SOOO close and yet so far.

:)

I have set nearly all my minimum values to nothing, (no zero's, no text, really nothing is in there). I have edited my override for the english.php file to remove all the asterisks.

The only fields that I really require are email address and passwords. I am doing this so that people can sign up and get the newsletters that we will send out periodically.

No when I go to register a new "member profile" I get an error message stating " Please select a state from the States pull down menu." even though state is not required.

Anyone have any wonderful ideas?

I am using zen 1.3.7 with a bunch of installed mods including DB_Backup, IH2.0, Dirbank, Stock by Attributes. there were some others but they are longer being used.

:)

29 Dec 2007, 8:34 PM
#14
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Re: How to remove phone/fax number from registration form...?

YES!!!

I finally figured this one out...
In the admin panel, under the configuration menu, go into the Customer Details section. Where it says State set it to false. Now...this doesn't show a state at all during registration, but it does remove it for those who don't need it (like those selling digital products only.

Hope this helps someone.

Now, I'm off to figure out how to remove that ugly little comma [,] that appears between the clients name an country once they are logged in.

29 Dec 2007, 10:24 PM
#15
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Re: How to remove phone/fax number from registration form...?

http://www.zen-cart.com/forum/showthread.php?t=79491
Thread above also states how to remove certain registration
fields..

9 Jan 2009, 3:50 AM
#16
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Re: How to remove phone/fax number from registration form...?

Does anyone know how to set minimum values for the Contact Us form? :cry:

18 Jan 2009, 12:17 AM
#17
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Re: How to remove phone/fax number from registration form...?

...if the Minimum Value is blank, make a error as this (see picture)

4 Mar 2009, 5:59 AM
#18
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Re: How to remove phone/fax number from registration form...?

I have set the min val for phone number as 10 and I still get customers who are able to register without phone numbers. I thought that putting a min val will make it a required field.:blink: Thanks for any help.

4 Mar 2009, 4:29 PM
#19
ajeh avatar

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Re: How to remove phone/fax number from registration form...?

What happens is they are hitting the space bar ...

You could customize the validation on the telephone to trim the number before testing ...

4 Mar 2009, 4:53 PM
#20
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Re: How to remove phone/fax number from registration form...?

Ajeh:

What happens is they are hitting the space bar ...

You could customize the validation on the telephone to trim the number before testing ...

Thanks Ajeh, how to I customize it to do that? I do not have a clue on where to look. Thanks.