Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / My Shipping Estimator just stopped working

My Shipping Estimator just stopped working

Locked

Views: 1,710

Results 1 to 6 of 6
This thread is locked. New replies are disabled.
7 Jul 2007, 4:53 PM
#1
johnd avatar

johnd

Zen Follower

Join Date:
Oct 2006
Location:
New Jersey, USA
Posts:
119
Plugin Contributions:
0

My Shipping Estimator just stopped working

www.magicfoxden.com

Don't know what happened. Estimator was working fine yesterday. Just went in to do a test order and it stopped. But, I do see the shipping choices when I go to checkout.

Also, my USPS shipping module stopped too. It's giving me an error:

We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)
For this I edited my zip code -- nothing.
Then I removed and reinstalled my USPS module -- nothing.

What should I check next?

Thanks

7 Jul 2007, 4:55 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: My Shipping Estimator just stopped working

Make sure you have the updates to USPS installed ...

They are in the current release of Zen Cart v1.3.7.1 in addition to other issues:
http://www.zen-cart.com/forum/showthread.php?t=69769

7 Jul 2007, 5:08 PM
#3
johnd avatar

johnd

Zen Follower

Join Date:
Oct 2006
Location:
New Jersey, USA
Posts:
119
Plugin Contributions:
0

Re: My Shipping Estimator just stopped working

Thanks Linda. I'll double check that I did that.
That might take care of the USPS issue, but what about the estimator not working. It doesn't even open up. When I click it I get my hourglass. It churns for a while then just leaves me where I am.

And, I was probably wrong about the estimator having worked before. It worked on my local site, but not sure if I tested on my live site. Went live on 7/4. Doubtful about it having worked on live site because it doesn't work on my 2nd site, https://www.rabbitinmyhat.com. I put that one up on the 4th too.

How do I track down the estimtor issue?

Thanks again.

7 Jul 2007, 5:11 PM
#4
johnd avatar

johnd

Zen Follower

Join Date:
Oct 2006
Location:
New Jersey, USA
Posts:
119
Plugin Contributions:
0

Re: My Shipping Estimator just stopped working

Don't I feel stupid?

My estimator pop-up is popping up now. I have no idea what's going on. Are transient issues to be expected?

7 Jul 2007, 5:17 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: My Shipping Estimator just stopped working

It could of been you had the popup open already and minimized ...

You might have worn out your browser in testing ... it could be a lot of reasons ... :smile:

As long as it was temporary, I'd not worry about it at the moment ...

7 Jul 2007, 5:41 PM
#6
johnd avatar

johnd

Zen Follower

Join Date:
Oct 2006
Location:
New Jersey, USA
Posts:
119
Plugin Contributions:
0

Re: My Shipping Estimator just stopped working

Feeling stupid II

Straightened out my USPS problem. It helps to type the USPS Web Tools User ID correctly.

I think I'll go take a nap.