Zen Cart Logo
Forums / Basic Configuration / Admin login not working.

Admin login not working.

Locked

Views: 4,862

Results 1 to 20 of 26
This thread is locked. New replies are disabled.
8 Jul 2007, 1:00 AM
#1
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Admin login not working.

OK, I can enter my user name and password for logging into my admin account, however, when i click logging, it pretty much just refreshes the page.
I just installed version 1.3.7 onto my server, with dreamhost's one click install menu. I set it all up, and the store part seems ok, but I can't get past the login area for the admin at https://swatoffroad.com/cart/admin . I have my ssl both enabled, and my https:// for the server is enabled, so there shouldn't be a problem there.

I also read through a few other threads on here with similar problems, and none seem to have worked.

Thanks in advance,
Joel

8 Jul 2007, 1:27 AM
#2
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Admin login not working.

SSL does not appear to be issued by an acceptable authority or is not installed correctly

8 Jul 2007, 2:27 AM
#3
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: Admin login not working.

try turning ssl OFF in your configure file,

8 Jul 2007, 2:53 AM
#4
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

No workie.

Any other ideas?

8 Jul 2007, 3:40 AM
#5
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: Admin login not working.

log into phpmyadmin
look in the congfigutration table and find the instance of setting recreate sessions, and set it to false,

while your there make sure that your admin username and email address are correct,

then use the forgot password and send yourself a new password,

and try it again

also completly close your browser and reopen it to clear your cache

8 Jul 2007, 4:12 AM
#6
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

I don't see anything about setting recreate sessions anywhere. have a screenshot, or anything useful to help a phpmyadmin noob out?

Thanks,
joel

8 Jul 2007, 4:14 AM
#7
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: Admin login not working.

do the admin thing first,
make sure that you are using the correct username ( case sensitive ) and make sure the email address is correct,
then go to admin/login.php and hit forgot password,

try that FIRST

8 Jul 2007, 4:43 AM
#8
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

not working...
It hasnt sent me an email, and if I reinstall again, I will be up to 3 times of reinstalling...

I don't know why I'm having so many difficulties...

8 Jul 2007, 6:29 AM
#9
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Admin login not working.

I will be up to 3 times of reinstalling...

I don't know why I'm having so many difficulties...

with dreamhost's one click install menu.
Most of us suggest a manual inatall so that one knows what is set etc...
Not faimilar with their "one click install" if like fantastico's there can be issues that one does not know the exact settings created.

8 Jul 2007, 5:58 PM
#10
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

I'll try a manual install, with a new database and all.

8 Jul 2007, 7:44 PM
#11
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

during install, the only error I get is that I have to run PHP as a CGI script.

I'll leave it where it is till I get a response of what I should do before continuing installation.

8 Jul 2007, 8:17 PM
#12
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: Admin login not working.

php as cgi is not an error,
most of our servers run that way

just make sure that you DONT set the file permessions to 777 as this causes errors

8 Jul 2007, 8:19 PM
#13
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

aren't they 744 until you complete installation pretty much?

8 Jul 2007, 8:27 PM
#14
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Admin login not working.

aren't they 744 until you complete installation pretty much?
The install looks for them to be writeable so what ever allows the check & re-check to see them as writeable is what you need during the install

8 Jul 2007, 9:23 PM
#15
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

Should I enable SSL for one, both, or neither the customer and admin areas?
I do have SSL up and working, my https server works, I do know that.

8 Jul 2007, 9:45 PM
#16
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Admin login not working.

if the same link then you have started over... start with no ssl and get the cart & admin functioning you can later set this for SSL

8 Jul 2007, 9:47 PM
#17
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

Should I use a table prefix?

last time I didn't...

8 Jul 2007, 9:51 PM
#18
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

Also, store database sessions? Yes or no?
And the cache method. What do I do there?

8 Jul 2007, 10:24 PM
#19
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: Admin login not working.

prefix is up to you,
this is there on the chance that you may want to use the same DB for more than one program

as for sessions,

what we do is

1 create a folder above the root called cache
2 set permissions on it to 755
3 modify the path in the installation ( example for c-panel server would be /home/username/cache the public_html was removed )

8 Jul 2007, 10:39 PM
#20
swatoffroad avatar

swatoffroad

New Zenner

Join Date:
Jul 2007
Posts:
12
Plugin Contributions:
0

Re: Admin login not working.

So this

/home/jbecher/swatoffroad.com/cart/cache
would become this?
/home/jbecher/swatoffroad.com/cache
or this?
/home/jbecher/cache