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Authorize.net Billing State/Province Error

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19 Jul 2007, 1:33 AM
#1
lindasdd avatar

lindasdd

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Authorize.net Billing State/Province Error

I have the Authorize.net module in production mode and the account all set up, but I am receiving an error of: "(TESTMODE) A valid billing state/province is required. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance." when I attempt to process a credit card.

I can't tell if this is an Authorize.net error or one with my Zen Cart since the address fields don't have an option for a State, only a Zip Code.

Thanks for any guidance you can provide.

-lindasdd

19 Jul 2007, 1:57 AM
#2
drbyte avatar

drbyte

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Re: Authorize.net Billing State/Province Error

lindasdd:

the address fields don't have an option for a State, only a Zip Code.Why aren't you collecting the state ?

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19 Jul 2007, 1:07 PM
#3
lindasdd avatar

lindasdd

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Re: Authorize.net Billing State/Province Error

This wasn't changed on purpose. Does Zen Cart normally collect the State when users are new or changing info? If so, how can I change it back to this?

-lindasdd

19 Jul 2007, 1:31 PM
#4
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lindasdd

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Re: Authorize.net Billing State/Province Error

Whoops, that was an easy fix in the admin area. Working fine now.

Thanks.