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Anyone else being refunded by Zen Cart

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19 Jul 2007, 4:54 PM
#1
moonbeachx avatar

moonbeachx

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Anyone else being refunded by Zen Cart

I suscribe to the commercial forums and for some reason Paypal refunded me for over 3 months worth of subscriptions and cancelled the account.

Anyone know why?

19 Jul 2007, 5:10 PM
#2
Kim avatar

Kim

Obaa-san

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Re: Anyone else being refunded by Zen Cart

We audited the Commercial Help Wanted subscriptions and your account and several others were double paying. We have refunded the most recent payments and credited your account for the errors. Please accept our apologies for the error.

19 Jul 2007, 7:24 PM
#3
drbyte avatar

drbyte

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Re: Anyone else being refunded by Zen Cart

You were also sent a PM (Private Message) explaining it in further detail.
Your access has not been terminated.
You were double-charged. We were just "making things right" by giving back the excess funds.
If you prefer that we keep those funds, feel free to send them back as a donation :blush:

20 Jul 2007, 3:37 PM
#4
moonbeachx avatar

moonbeachx

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Re: Anyone else being refunded by Zen Cart

Gotcha. Thanks!

24 Jul 2007, 5:52 PM
#5
ajeh avatar

ajeh

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Re: Anyone else being refunded by Zen Cart

Does this mean we don't get to keep the extra money?! :eek:

25 Jul 2007, 4:44 PM
#6
moonbeachx avatar

moonbeachx

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Re: Anyone else being refunded by Zen Cart

I'll donate it when I can. Promise.