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Orders Missing In Admin!

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Started by billyboy on 21 Jul 2007, 11:03 AM · Views: 1,692

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21 Jul 2007, 11:03 AM
#1
billyboy avatar

billyboy

New Zenner

Join Date:
May 2007
Posts:
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Orders Missing In Admin!

Hi,

I have just recieved a new order from a customer, and I went to my admin panel to check on the order to check the order and update it to processing and it was not there.

I have also done test orders doing by myself and they are also not there.

Also when I click on Customers, the customer order details are there, but when I click on the "Orders" nothing is there.

I have received other orders in the past and those were fine.

When I click on my older orders, all those details are there.

I have also just added Free Shipping as well, so I do not know if that is the problem?

My payment is accepted via

Cash On Delivery (Default)
Check/ Money Order (Default)
Paypal (Processing)

Can someone tell me how to fix this.

21 Jul 2007, 11:39 AM
#2
billyboy avatar

billyboy

New Zenner

Join Date:
May 2007
Posts:
55
Plugin Contributions:
0

Re: Orders Missing In Admin!

Billyboy:

Hi,

I have just recieved a new order from a customer, and I went to my admin panel to check on the order to check the order and update it to processing and it was not there.

I have also done test orders doing by myself and they are also not there.

Also when I click on Customers, the customer order details are there, but when I click on the "Orders" nothing is there.

I have received other orders in the past and those were fine.

When I click on my older orders, all those details are there.

I have also just added Free Shipping as well, so I do not know if that is the problem?

My payment is accepted via

Cash On Delivery (Default)
Check/ Money Order (Default)
Paypal (Processing)

Can someone tell me how to fix this.

Also when I log into to my admin there is no new
BOX_ENTRY_NEW_ORDERS

And when I click on the "Pending" which there are 6 pending orders in the BOX_TITLE_ORDERS nothing comes up.

Please help!

21 Jul 2007, 7:09 PM
#3
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,723
Plugin Contributions:
0

Re: Orders Missing In Admin!

Sounds like you have some missing files in your admin. Reupload the whole admin directory. Then uninstall and reinstall your payment methods.

Please do not PM for support issues: a private solution doesn't benefit the community.

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