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Can't see template formatting

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21 Jul 2007, 5:11 PM
#1
cpaulson avatar

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Can't see template formatting

I posted about this a couple days ago, but have had no responses and I can't find that post, so I will try again.
I can't seem to get any formatting to show up on my store page. I have tried several different templates. I changed some sample text and began setting up categories and am able to see them along the left side as text, but there is no structure, no graphics, no indication of the template I chose. All I have is a blank white page with some text.

I changed the template several times and tried one with very explicit directions on how to install it -- just in case I was doing something wrong. I followed to to the letter, without any success. That even deleted all my categories text and it put my name and address right on the front page, which I did not specify to do.

So I switched back to the template I was working on, but I can't get anything to show up. The url is:
https://www.store.stitchinthyme.com/cart/.
It is my understanding that I should be seeing the template I have chosen with changes where I have made them thus far. Can anyone please explain how I can fix this? I'm sure it's a great shopping cart if I can ever get it set up.:cry:

21 Jul 2007, 5:36 PM
#2
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Re: Can't see template formatting

Make sure you've uploaded all the files and folders of your chosen template
to your includes/templates.
It's saying the stylesheet can't be found:

The requested URL /zen_cart/includes/templates/mistik/css/stylesheet.css was not found on this server.
Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.

21 Jul 2007, 5:40 PM
#3
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Re: Can't see template formatting

Yes, it is in the includes/templates folder and it shows on my admin page as the selected template. I installed Comstock as a test because it had such detailed instructions for installing it, but that had the same problem and it even deleted the little bit of text I managed to get up using Mistik. So it is on the server, but it just won't show up. Can you think of any other suggestions?

21 Jul 2007, 5:42 PM
#4
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Re: Can't see template formatting

The template you have installed is looking for its stylesheet, but not finding it.
Either it is loaded in the wrong place, didn't get loaded, or there is something about your server that is preventing it from accessing files properly.

Since you have this problem with different templates, and do not even get the /template_default/ stylesheet which should be the fallback, I would guess it is some server/host-related problem, or perhaps permissions. Others will have to advise what you can do about that, aside from contacting your host.

21 Jul 2007, 5:52 PM
#6
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Re: Can't see template formatting

I guess I'll have to contact my server, then. TShooters, I read that article a couple days ago and I searched everywhere and couldn't find those .htaccess files to turn them off. I have set my permissions to read/write/execute, also. I guess it's time to check with the server. since they promote zen-cart, they should have things set so it works. I'll write back if they can solve it.

Thanks to both of you.

21 Jul 2007, 5:54 PM
#7
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Re: Can't see template formatting

Some servers/computers hide .htaccess files so the uninformed can't accidentally mess them up.

Actually, as you mention "read/write/execute", if you are on a windows server, I understand they don't allow .htaccess files at all...

21 Jul 2007, 5:58 PM
#8
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Re: Can't see template formatting

Check your includes/configure.php file and make sure its configured properly.

Although your store is located at:
http://www.store.stitchinthyme.com/cart/

Your Zen Cart base url is:
http://www.store.stitchinthyme.com/zen_cart/

Notice there is a mismatch between the 2 URLs.

Zen Cart is looking for the stylesheet from
http://www.store.stitchinthyme.com/zen_cart/includes/templates/mistik/css/stylesheet.css

21 Jul 2007, 6:08 PM
#9
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Re: Can't see template formatting

Canopy,THANK YOU :hug:
I found the line
define('DIR_WS_CATALOG', '/zen-cart/');

I deleted the zen-, saved uploaded, refreshed the page and I have the template. Oh, what a frustration this has been! Maybe now I can get down to really setting things up.

:clap:

21 Jul 2007, 6:10 PM
#10
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Re: Can't see template formatting

Glad that helped. Good night. :smile:

21 Jul 2007, 6:16 PM
#11
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Re: Can't see template formatting

Glenn, I am running a Mac, but, if you mean the server I rent my space from, it is on Linux. I don't know where those .htaccess es are, but now I don't care since I can see my page and can start to work on it.

Now I need a break from staring at this screen 18 hurs a day for 3 weeks.

Off topic add-on:
Since you know about servers, might you be able to offer any clues on how to network a PC to a mac on a home network and share files and printer? You could email me if you have time to do that.
Catherine

21 Jul 2007, 6:24 PM
#12
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Re: Can't see template formatting

cpaulson:

I posted about this a couple days ago, but have had no responses and I can't find that post, so I will try again.

It's worth keep track of your threads, as your previous one was answered, correctly, just a few hours after you posted details of the problem.

21 Jul 2007, 6:28 PM
#13
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Re: Can't see template formatting

Thank you for your advice, but my user page said I had no posts and no thread subscriptions, so I had no way to find it. I did check the box to subscribe and to receive notices of replies, but it still said I had nothing.

21 Jul 2007, 6:53 PM
#14
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Re: Can't see template formatting

Sorry, Catherine, but pretty much all I know about servers I have picked up from posts in this forum. There are true experts on that here.

Also, you can always find your other posts by clicking on your username and selecting "find more posts by ..." - of course, that assumes you can see one of your posts to start with! :) Not sure how that works from user cp, as I have not had to try it.
You can also do an advanced search and search by your username.

21 Jul 2007, 7:01 PM
#15
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Re: Can't see template formatting

Okay, Thanks. I will try to work that out.

22 Jul 2007, 8:54 AM
#16
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Re: Can't see template formatting

Catherine,
Take a look at http://www.mac-connect.com/

22 Jul 2007, 9:51 AM
#17
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Re: Can't see template formatting

Thanks for the link, dbltoe. It appears to be all for WinXP. I tried the ways people suggested on the Mac forums, but, unfortunately, Vista doesn't work the same way XP does. I considered trying to uniinstall Vista and put in XP, but I was told it is not so easy to do as changing the sys. in a Mac, so I left the Vista in there. I have already installed the app. that I need to use it for, so I'll just wait till someone learns how to do this in vista. In the meantime, I'll have to take it to a printer and plug it in each time I need to print something. I am sure someone will figure it out in time, so I'll be patient. Most of my work is done on the macs.

22 Jul 2007, 5:16 PM
#19
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Re: Can't see template formatting

Looks like a great article, dbltoe. I'll work on that, probably tomorrow. I suddenly have dozens of things in progress and should get off the computer till I catch up.
I sure appreciate your research in finding that article.
Catherine