Apple Zen Support Thread

Hello Jade:
I have been running your apple_zen for about 18 months now and you were very helpful with my questions during the initial install.
I am adding live chat using a product called LivePeople on my site, www.thesignagenetwork.com. It requires some code to be inserted to display a linked image and the image MUST have a specific filename so I can't just replace the logo.gif file. I installed the image on one of my other sites using a different template (see www.aaadisplaygroup.com) sucessfully. Basically I created my logo with a blank white space where the new image would go and then entered the code in the file: /includes/templates/aaadisplay/common/tpl_header.php

I want to install the image on the left side of my logo header in your template, but can't figure out how to do put it in the header anywhere let alone on a specific side. I could not find the similar code in your template, can you offer a suggestion?

Hello there, I am a newie..and hooked. thanks for your template. I am having trouble and cant find a fix. It is to do with my logo. The actual size is 448 x 119px. I have changed the header php to that size, but whatever size I try, only the height works and not the width, so i am missing something apparently. thanks for your help :smile:

http://www.stitchwith.me

MeltDown:

I have a minor, occasional glitch in the dropdown menu of this site. It seems to be IE only. Unfortunately it is difficult to capture in a screen shot and difficult to know which search terms to use to resolve it myself. Hopefully my description will ring some bells...
In Categories I have sub-categories. when I first log on, if I mouse over Categories in the dropdown menu, the flyout will at times overlap the Information heading title next to it, creating a jumble of the text of the two upper-most box headings. The issue will resolve itself if I activate any other dropdown menu.

I'm running Zen 1.3.8a on a fresh install and have Apple Zen 2.6 installed.

Thanks!
I've still been unable to resolve this issue. I've tried re-loading key files hoping to kick it into gear but no luck so far. As there may be a conflict that is previously known, I'll list the mods I've added:
about_us
ask_1.8
credit_card_sidebox_1-2-5
Flat Shipping Clone
image-handler_2.0-zc137
Italian_1.3.7
language_header
installment_1.2
logo_sidebox
price-list_v1.5.0
Recover_Cart_Sales_3.0
simple_analytics

Thanks again

MeltDown:

I've still been unable to resolve this issue. I've tried re-loading key files hoping to kick it into gear but no luck so far. As there may be a conflict that is previously known, I'll list the mods I've added:
about_us
ask_1.8
credit_card_sidebox_1-2-5
Flat Shipping Clone
image-handler_2.0-zc137
Italian_1.3.7
language_header
installment_1.2
logo_sidebox
price-list_v1.5.0
Recover_Cart_Sales_3.0
simple_analytics

Thanks again
I'm really not sure. IE is my nemesis.

Does this seem to happen on my test site, http://www.zencart137.jadetrue.com

If not, reload the original stylesheet_header_menu.css, csshover.htc, and confirm you made the correct changes to .htaccess as described in the readme.txt.

Didee:

Hello there, I am a newie..and hooked. thanks for your template. I am having trouble and cant find a fix. It is to do with my logo. The actual size is 448 x 119px. I have changed the header php to that size, but whatever size I try, only the height works and not the width, so i am missing something apparently. thanks for your help :smile:

http://www.stitchwith.me

Did you remove the width:19.1em; as described in the readme.txt?

hllight:

Hello Jade:
I have been running your apple_zen for about 18 months now and you were very helpful with my questions during the initial install.
I am adding live chat using a product called LivePeople on my site, www.thesignagenetwork.com. It requires some code to be inserted to display a linked image and the image MUST have a specific filename so I can't just replace the logo.gif file. I installed the image on one of my other sites using a different template (see www.aaadisplaygroup.com) sucessfully. Basically I created my logo with a blank white space where the new image would go and then entered the code in the file: /includes/templates/aaadisplay/common/tpl_header.php

I want to install the image on the left side of my logo header in your template, but can't figure out how to do put it in the header anywhere let alone on a specific side. I could not find the similar code in your template, can you offer a suggestion?
You can open up includes/languages/engish/apple_zen/header.php and change "logo.gif" to whatever the name is of your new image.

Or if you need to put it where the logo goes, that is indeed found in includes/templates/apple_zen/common/tpl_header.php

jettrue:

I'm really not sure. IE is my nemesis.

Does this seem to happen on my test site, http://www.zencart137.jadetrue.com

If not, reload the original stylesheet_header_menu.css, csshover.htc, and confirm you made the correct changes to .htaccess as described in the readme.txt.
Hmm... The culprit may be the .htaccess file. First though:
The error does not occur on your test site.
I did reload files mentioned.

As for the .htaccess: I see now that I had not defined it, as there was no .htaccess file present, it was just uploaded with the Apple Zen upload. However, when I upload the defined version it breaks my zen cat (in IE, not FF) by removing what... All stylesheet.css commands? I don't know but it is basically a white page with all components thrown about. Here is my modified .htaccess:

Add these to your .htaccess file so that only one way to your site exists, either http://yoursite.com and http://www.yoursite.com ... the following adds the www if it's missing:

RewriteEngine On
RewriteCond %{HTTP_HOST} ^beadedlilydesigns.com$ [NC]
RewriteRule ^(.*)$ http://www.beadedlilydesigns.com/$1 [R=301,L]

If you'd like your site to go to http://mysite.com instead of http://www.mysite.com, add these changes instead:

##RewriteEngine On
##RewriteCond %{HTTP_HOST} ^www.beadedlilydesigns.com$ [NC]
##RewriteRule ^(.*)$ http://beadedlilydesigns.com/$1 [R=301,L]

the following makes sure the correct mime type is sent for the .htc file

AddType text/x-component .htc
Any idea what's up with that?

Thanks

Hi and thanks for your previous help. I have been trying to see if I can stretch the template a little so that it hasnt so much space on either side. thanks

MeltDown:

Hmm... The culprit may be the .htaccess file. First though:
The error does not occur on your test site.
I did reload files mentioned.

As for the .htaccess: I see now that I had not defined it, as there was no .htaccess file present, it was just uploaded with the Apple Zen upload. However, when I upload the defined version it breaks my zen cat (in IE, not FF) by removing what... All stylesheet.css commands? I don't know but it is basically a white page with all components thrown about. Here is my modified .htaccess:

Any idea what's up with that?

Thanks

I bet you're on a windows server. Ask your host for the proper way to use this .htaccess on your server. Perhaps he has more information on a better way to do this on a windows server, I'm not really sure.

Didee:

Hi and thanks for your previous help. I have been trying to see if I can stretch the template a little so that it hasnt so much space on either side. thanks

Open up includes/templates/apple_zen/css/stylesheet.css

You can change the body font size, which will make the site wider, but will also make the font size bigger.

Or you can find all of the

70em
71em
70.3em (there's only one of these)

and make them all the same amount bigger. Maybe start with about 7em's more? So change them to 77em, 78em and 77.3em. You'll just have to test to find the width you like.

Jade:
I am sure it should be a very simple process to add the code for the LivePerson help but I can't make it work. Can I pay you to make the change and document it so I can remove it myself in the future if needed? If that is a possibility please contact me at [email protected].
Thanks

I love the security logo you have on the bottom of the page. How did you do that?

hllight:

Hello Jade:
I have been running your apple_zen for about 18 months now and you were very helpful with my questions during the initial install.
I am adding live chat using a product called LivePeople on my site, www.thesignagenetwork.com. It requires some code to be inserted to display a linked image and the image MUST have a specific filename so I can't just replace the logo.gif file. I installed the image on one of my other sites using a different template (see www.aaadisplaygroup.com) sucessfully. Basically I created my logo with a blank white space where the new image would go and then entered the code in the file: /includes/templates/aaadisplay/common/tpl_header.php

I want to install the image on the left side of my logo header in your template, but can't figure out how to do put it in the header anywhere let alone on a specific side. I could not find the similar code in your template, can you offer a suggestion?

I really like the security logo that sticks to the bottom of the screen, how did you do that?

How do you change the color of form fields?

In the attached image, I'm referring to the light green area.

Thanks.

I have recently uploaded the apple zen cart templete. However when I browse the web, the login, checkout and most all of the grey buttons are distored. You can check it out for yourself,

Http://nnforyou.com

somebody please help me.

Also, the bar at the top that says "Home Log In." What is it called in the CSS file so that I can change the color?

Kokopelli628:

I really like the security logo that sticks to the bottom of the screen, how did you do that?
The security logo is provided by Comodo, who provides the SSL certificate. They provide the basic code that is placed on my site and it gets its instructions from their site. I don't know how it works, but let me look at the code that is on my site and see if there are any clues. Sometimes it does get in the way, I have considered making it static.

I just checked and it calls a java file from their website that does the magic. The Live Person logo on my site floats in the same location of the page even when you scroll. It also calls a java file from the liveperson site. I wish I could help but I am sure you can find someone in the zen group that knows how to do it.

Currently "headerborder.gif" (the grey background under the drop down menu) shows 13 pixels high, how do I change this so it shows 36 pixles high?

jettrue:

I bet you're on a windows server. Ask your host for the proper way to use this .htaccess on your server. Perhaps he has more information on a better way to do this on a windows server, I'm not really sure.

this would be a bet that you would lose...
Windows servers indeed,
thems fighting words.. LOL