All categories and products gone!

25 Jul 2007, 4:36 PM

#1

New Zenner

Join Date:: Jul 2007
Posts:: 13
Plugin Contributions:: 0

All categories and products gone!

I was deleting one category, which had no products in it.
Got a confirmation window, asking if I am sure.
Fine, I pressed delete.

Then I got disconnection to server - page cannot be displayed.
Took browser back button, and there is the confirmation window again.
Pressing the delete button again.

and I am back in main view of all main categories, and there is NONE !!!
oh my god! :blink: :censored:

My guess is that, on the second attempt the code tried to delete a category, which was not existing anymore, instead of giving error or something, it deleted all categories and all products ... :( sniff ...

25 Jul 2007, 4:39 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: All categories and products gone!

Using phpMyAdmin ... browse your products and categories tables ...

Do you see categories?

Do you see products?

Linda McGrath
If you have to think ... you haven't been zenned ...

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25 Jul 2007, 4:41 PM

#3

arovuo

New Zenner

Join Date:: Jul 2007
Posts:: 13
Plugin Contributions:: 0

Re: All categories and products gone!

Nope. They are gone.

25 Jul 2007, 4:42 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: All categories and products gone!

And you have a handy dandy backup somewhere ... right? :unsure:

Linda McGrath
If you have to think ... you haven't been zenned ...

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25 Jul 2007, 4:49 PM

#5

arovuo

New Zenner

Join Date:: Jul 2007
Posts:: 13
Plugin Contributions:: 0

Re: All categories and products gone!

5 days old yes, contains only the site files, but not the DB, which I intended to backup right after that last change/deletion of single category.

25 Jul 2007, 4:51 PM

#6

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: All categories and products gone!

Contact your hosting site and see what backups they may have of your database ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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25 Jul 2007, 8:31 PM

#7

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
Plugin Contributions:: 0

Re: All categories and products gone!

What version of Zen Cart are you using?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Jul 2007, 1:33 AM

#8

arovuo

New Zenner

Join Date:: Jul 2007
Posts:: 13
Plugin Contributions:: 0

Re: All categories and products gone!

The version is 1.3.7