Purchased products reset

We have a client whose Products purchased report seems to have reset itself and where there were 27 pages of the listing, there's now only 13.

The client is adamant that she has not reset anything in Store Manager. Has anyone else experienced this or can anyone offer any reasons as to why this might happen?

Did she delete any orders from her database?
Did she do some sort of db restore recently?
Do the "missing" pages belong at the beginning or end of the report? Or is the "missing" data scattered all over?

Not certain about 1 and 2 but fairly sure the answer would be no.

For #3, it's not so much missing pages, but as if the whole process of counting and sorting the products purchased had been zeroed, with the figures representing what has been sold since.

Having said that, looking at the orders list, that appears to go right back to October 06 as it should.

Thinking about it, with a sort of high sales to low sales, then it would be pages at the beginning of the list which are "missing"

Is she the only one with admin access?
Could someone else have done a reset?

Has anything changed with the list of order-status settings in the Admin->Localization->Orders Status ? ie: new items added, and old ones deleted?

By "end or beginning" I was hoping to perhaps get an indicator of the "missing" items being new or old sales.

As it stands, I don't think I have any answers for you.

Do you have a database backup you can compare against? That's about your only option.