Email "contact us" problem

30 Jul 2007, 6:29 AM

Zen Follower

Join Date:: Oct 2006
Posts:: 148
Plugin Contributions:: 0

Email "contact us" problem

Hi everybody,

the "contact us" form does not send any email via php transport. If I add a direct php mail command to the modules/pages/contact_us/header/php, my own email string works fine, so there are no problems on the server side.

Are there any settings except Configuration->Email options?

I have over 10 zen carts installed on the same server and everything works fine except one.... The Email options are the same for all sites.

Any clue?

Thanks

30 Jul 2007, 7:06 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Email "contact us" problem

What exactly do you have in your {Set "Contact Us" Email Dropdown List} setting?
Typos in the formatting are the most common cause of contact-us emails not being delivered.
What happens if you empty that setting and leave it blank? Emails should go to store owner address instead.

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30 Jul 2007, 9:21 AM

andy1234

Zen Follower

Join Date:: Oct 2006
Posts:: 148
Plugin Contributions:: 0

Re: Email "contact us" problem

Yes, it was it! Thank you! I am not quite sure what typos could cause the problem... It looked ok. I just retyped all the emails and everything works fine.

Thank you!