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Zone Rates - No shipping available to the selected country

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6 Aug 2007, 6:55 PM
#1
tjr_stores avatar

tjr_stores

New Zenner

Join Date:
Aug 2007
Location:
UK
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Zone Rates - No shipping available to the selected country

Hi.

My customers from the UK seem to be having this issue on step 1 of the checkout process and therefore cannot go past step 1.

Zone Rates
No shipping available to the selected country

I have checked that paypal is setup ok and all is fine there. The payment zone on there is set to

Payment Zone
--none--

this is how my zones are set up,

Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
1

Skip Countries, use a comma separated list of the two character ISO country codes

Zone 1 Countries
UK

Zone 1 Shipping Table
5:5.00,9:7.50,13:10.00,17:12.50,21:15.00,25:17.50,29:20.00,33:22.50

Zone 1 Handling Fee
0

Zone 2 Countries
AT,BE,HR,CY,CZ,DK,FI,FR,DE,GR,HU,IE,IL,IT,LV,LU,NL,NO,PL,PT,SK,ES,SE,TN,TR,

Zone 2 Shipping Table
5:10.00,9:15.00,13:20.00,17:25.00,21:30.00,25:35.00,29:40.00,33:45.00

Zone 2 Handling Fee
0

Zone 3 Countries
US,CA,AU,NZ,

Zone 3 Shipping Table
5:15.00,9:22.50,13:30.00,17:37.50,21:45.00,25:52.50,29:60.00,33:67.50

Zone 3 Handling Fee
0

Is anyone else having this same issue?

Customers from the US are able to proceed past step 1 of the checkout process.

I am currently using v1.3.7

Can anyone help?

Thanks
Rob

7 Aug 2007, 12:08 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
177

Re: Zone Rates - No shipping available to the selected country

Use "GB" instead of "UK"

7 Aug 2007, 12:28 AM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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62,757
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1

Re: Zone Rates - No shipping available to the selected country

Also be careful on your defines ... you are ending the countries in a comma and you do not want to do that ...

Zone 2 Countries
AT,BE,HR,CY,CZ,DK,FI,FR,DE,GR,HU,IE,IL,IT,LV,LU,NL ,NO,PL,PT,SK,ES,SE,TN,TR,

7 Aug 2007, 6:04 AM
#4
tjr_stores avatar

tjr_stores

New Zenner

Join Date:
Aug 2007
Location:
UK
Posts:
66
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Re: Zone Rates - No shipping available to the selected country

Thank you both.

Not sure why i neer thought of using GB instead of UK. But nevermind it worked, thanks.

Also I have taken the end comma off just so I don't come across anymore problems :smile:

Thanks again.
Rob