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My site is down?

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9 Aug 2007, 12:34 AM
#1
moneyca avatar

moneyca

New Zenner

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My site is down?

My Zencart has been down since Saturday, August 4. The page displays this message "Sorry! There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you."http://www.moersupport.com/ShoppingCart/nddbc.html

Has the problem been resolve with your database or am I experiencing another problem. Please help. Thank you

My website is www.moerfoundation.org/ShoppingCart

To verify the site status ... Click here

9 Aug 2007, 12:38 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
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Ohio
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Re: My site is down?

That is an error message saying that your database is not working with your hosting site ...

That has nothing to do with the Zen Cart code unless you have configured your database information incorrectly in the two files:
/includes/configure.php
/admin/includes/configure.php

Contact your hosting site and see why your database is broken ...

Linda McGrath
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9 Aug 2007, 3:29 PM
#3
moneyca avatar

moneyca

New Zenner

Join Date:
Apr 2007
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Re: My site is down?

Thank you so much. I will check with my server provider.