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Extra payment w/++++++?

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Started by kande58 on 9 Aug 2007, 5:18 PM · Views: 938

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9 Aug 2007, 5:18 PM
#1
kande58 avatar

kande58

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Extra payment w/++++++?

Can anyone help me out?
I have a big problem that I can't seem to fix and don't know who I can get an answer from. It's costing me customers and they're getting very upset that I can't fix it. I am hoping someone can at least tell me how to go about and fix this.

Sub-Total: $10.98
Per Item (Best Way): $7.10
++++++++++++++: $2.79
Florida Tax: $0.92
Total: $21.81

It's the part that has the ++++++++++++: $2.79 that is throwing everything off. Where does that come from? I have tried all the settings and do not know HOW/WHERE this extra amount is coming from. If you go to my website: https://www.teaporia.com and try and place ANY order, you will get this extra amount added to the shopping cart. I am completely lost and REALLY need some advice from someone. Can you possibly help me?

Thank you so much!
Kathie

:cry:

9 Aug 2007, 6:26 PM
#2
afo avatar

afo

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Re: Extra payment w/++++++?

Unfortunately, I can't try to place an order without creating an account, so I can't see what's going on.

Go into your admin and use the Developer's Toolkit (under Tools) and see if you can find +++++ in any of your files. It could give you a clue.

Mary Ellen
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10 Aug 2007, 11:23 AM
#3
drbyte avatar

drbyte

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Re: Extra payment w/++++++?

  1. are there extra taxes configured on your site besides just the Florida one ?
  2. which payment modules do you have installed?
  3. which order total modules do you have installed?
  4. which shipping modules do you have installed?

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17 Aug 2007, 3:00 PM
#4
ajeh avatar

ajeh

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Re: Extra payment w/++++++?

I cannot reproduce this on your site ...

Did you find the solution?

Linda McGrath
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