Cherry Zen Template Support Thread

jettrue:

You say "however the right sidebox shouldn't even be on this page".

Why should the right sidebox not be on this page?

Thanks for your reply. It shouldn't be on this page because in IE7 it isn't. I set the shop up using IE7

thanks
Suekay

Hi,

I'm sure you've answered this somewhere but I just can't find it.

I noticed that the center column always starts below the logo.

If I have a logo that is no wider than the left sidebar, is there an easy way to get rid of the white space in the center column so that it starts right at the top, aligned with the top of the logo in the sidebar?

Thanks, Susie

Hello jettrue. I would like to give my thanks to you for creating an awesome template. Like many others before me I did not just come here to thank you for the template although maybe I should have thanked you long ago.
I was strolling along for several months on the information super highway sporting my new cherry zen cart template just as happy as can be until one day IE8 came around. It would appear that IE8 does not like my background colors on the side panels or in the center. I am running the latest ver of ZC 1.3.8a . I have switched my browser to compatibility mode which seems to fix it. Also the template works fine in firefox, IE7, and even on a blackberry. The problem seems to be isolated to IE8 exclusively.
Could ya maybe point me in the general direction of where the problem may be?

Here is the normal view:

Here is the IE8 view:

if you want to check it out here is the url: www.invisismoke.com

any other help, criticism, ideas, suggestions, etc.. are always welcome.

Thank you,

nerdovision

I know to get rid of the "Congratulations!..." text I need to edit the index.php file.. however if I go to where everyone says it's suppose to be languages/english/index.php it's not there. I have re-extracted the zip file to make sure I didn't accidently delete it.. it is not there. I looked in my site directory as well but do not see this file anywhere I've really tried to not delete anything and don't think I did but I can't find it.. how would I get another copy of this? I don't understand why the Congratulations would show if this file wasn't there to define it?

Thanks in advance.
site: https://www.scrapthiskit.com/shop

Tami

ignore my previous post

i have a big problem with long description of the products.
as you can see at http://www.buranchetto.com/rampone-dartwin-p-461.html the description go out from the lower border.
why? is it possible to float down the border? where? how? thank you

Ok, i have a problem.
First i wanted to have Categories - Always Show on Main Page so i turned it on.
But i did not like the look and i turned it of again ( 0 ) But now it keeps showing.... I can't seem to turn it off.

What can i do to have it turned off again. I do not want them showing on the main page.

nerdovision:

Hello jettrue. I would like to give my thanks to you for creating an awesome template. Like many others before me I did not just come here to thank you for the template although maybe I should have thanked you long ago.
I was strolling along for several months on the information super highway sporting my new cherry zen cart template just as happy as can be until one day IE8 came around. It would appear that IE8 does not like my background colors on the side panels or in the center. I am running the latest ver of ZC 1.3.8a . I have switched my browser to compatibility mode which seems to fix it. Also the template works fine in firefox, IE7, and even on a blackberry. The problem seems to be isolated to IE8 exclusively.
Could ya maybe point me in the general direction of where the problem may be?

Here is the normal view:

Here is the IE8 view:

if you want to check it out here is the url: www.invisismoke.com

any other help, criticism, ideas, suggestions, etc.. are always welcome.

Thank you,

nerdovision

Your link isn't working.

Try turning off sideboxes until the problem goes away, it could be a sidebox issue.

jettrue:

You say "however the right sidebox shouldn't even be on this page".

Why should the right sidebox not be on this page?

nerdovision:

Hello jettrue. I would like to give my thanks to you for creating an awesome template. Like many others before me I did not just come here to thank you for the template although maybe I should have thanked you long ago.
I was strolling along for several months on the information super highway sporting my new cherry zen cart template just as happy as can be until one day IE8 came around. It would appear that IE8 does not like my background colors on the side panels or in the center. I am running the latest ver of ZC 1.3.8a . I have switched my browser to compatibility mode which seems to fix it. Also the template works fine in firefox, IE7, and even on a blackberry. The problem seems to be isolated to IE8 exclusively.
Could ya maybe point me in the general direction of where the problem may be?

Here is the normal view:

Here is the IE8 view:

if you want to check it out here is the url: www.invisismoke.com

any other help, criticism, ideas, suggestions, etc.. are always welcome.

Thank you,

nerdovision

I too have similar IE8 issues with the background of sideboxes and sideboxes appearing on pages that they shouldn't be on.
Any info to solve would be much appreciated.

Thank you
Suekay

suekay:

I too have similar IE8 issues with the background of sideboxes and sideboxes appearing on pages that they shouldn't be on.
Any info to solve would be much appreciated.

Thank you
Suekay

When that happens, generally it is not the fault of the template.

There could be a third party sidebox that you added causing issues.

If it only happens on certain pages, then it means there's something different on that page that is causing the issue. Usually its a missing </div> or one to many </div>.

I'll need to see a link of a page with the issue.

jettrue:

Your link isn't working.

Try turning off sideboxes until the problem goes away, it could be a sidebox issue.

:clap:
That was exactly the problem. Thank you. I had created a side box to display my hosts ssl certificate seal and something within that IE8 did not like. Many thanks for your help.

Just curious, you mentioned that my link wasn't working. Did you mean the url to my site? or the images?

jettrue:

When that happens, generally it is not the fault of the template.

There could be a third party sidebox that you added causing issues.

If it only happens on certain pages, then it means there's something different on that page that is causing the issue. Usually its a missing </div> or one to many </div>.

I'll need to see a link of a page with the issue.

This happens on the categories pages.
http://tinyurl.com/l3zuub

On the products pages with extra photos the photos move to the right: http://tinyurl.com/knjckj

Thanks Jade,
Suekay

I need assistance with figuring out how to get my quantity discounts table to show up correctly. Not sure if it because I am using Tabbed Products Pro or not... I am attempting to get it to just show up somewhere on the Add to Cart tab of TPP - not off the right side of the screen. Thanks for any and all help! :D

http://tinyurl.com/nvcqtx

centexguy:

I need assistance with figuring out how to get my quantity discounts table to show up correctly. Not sure if it because I am using Tabbed Products Pro or not... I am attempting to get it to just show up somewhere on the Add to Cart tab of TPP - not off the right side of the screen. Thanks for any and all help! :D

http://tinyurl.com/nvcqtx

I guess I should mention I am using the Cherry Zen template too! It appears funny in FF but looks "OK" in IE8...any ideas?

Any answer on this?
Thanks.

susb8383:

Hi,

I'm sure you've answered this somewhere but I just can't find it.

I noticed that the center column always starts below the logo.

If I have a logo that is no wider than the left sidebar, is there an easy way to get rid of the white space in the center column so that it starts right at the top, aligned with the top of the logo in the sidebar?

Thanks, Susie

susb8383:

Any answer on this?
Thanks. Please post a link to your site.

Good Morning everyone, I have used the cherry zen template in a couple of applications of my store, It has worked with no problems except now I have created a development section of my store so I can make changes and not have it affect my sales until I want to push all of the changes.

What I have done is completed a full clean install of zen with a completely new database that is not the same as my production DB. I applied the latest security patch for zen, and then copied the entire includes folder that came with the cherry zen template. I have completed all of the steps on in the read me file and all I get is a blue screen with nothing on it. I have seen where someone has gotten the same thing on here but I did not see that there was a resolution for that person.

on another note I have also tried to copy the entire file structure from my prod site to my dev site and I am getting the same thing. This "seems" to be a problem with the new security patch but I cannot seem to get the issue resolved.

you can see the current Dev site at
http://www.gottoys.biz/dev

I am currently not using the template on my production site but you can view that site at http://www.gottoys.biz please note that this site is an adult toy company so no one under that age of 18 should go to this link.

Any help would be greatly appreciated.

Thank you
Gottoys.

Oh, sorry, didn't think of that:
http://www.critterwheels.com

So to sum up, what I'm really asking for is a way to get rid of the white space that is reserved at the top of the center column for the banner. I don't use a banner and I'd rather push the content up higher so more is above the fold.

Thanks, Susie

Hi. I am using Cherry Zen and like it very much. I am just having a few issues I was wondering if anyone could help me with.

At the very bottom where there is the "home" link, I was wondering what the best way to either put a background image behind that or simply change the background color of it would be?

And also how to make sure it is the same width of the rest of the site (mine is 900px) and also how to make sure whatever the background color or image is is flush with the bottom of the main content, so there are no spaces showing the site background.

I'd also like to know the same information for the copywrite section.

And how do you add to those links down there and make more than just home?:dontgetit

Also how do you make the entire site flush with the top of the page so there is no background showing at the top?

Also at the bottom where there is the banner link I would like to change that banner to one of my own and have it link to another site of mine, how would I go about doing that?

Any help at all with any of these issues would be greatly appreciated. Thank you!
:frusty:

(BTW, I am using the most current versions of Zencart and the Cherry Zen Template)

amberlollie:

Hi. I am using Cherry Zen and like it very much. I am just having a few issues I was wondering if anyone could help me with. Please include a link to your website.