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Admin page blank after IH2 Install

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13 Aug 2007, 8:29 PM
#1
sportsguy avatar

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Admin page blank after IH2 Install

FTP'd IH2 ADMIN, BMZ_CACHE, and IMAGES into CATALOG folder.

Incorrect or a result of FTP timeout possibly? Please advise.

14 Aug 2007, 1:31 AM
#2
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Re: Admin page blank after IH2 Install

Did you rename the instances of "template_custom" to your template name?

Should not affect admin I think but??

Try a reload

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14 Aug 2007, 3:32 AM
#3
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Re: Admin page blank after IH2 Install

I had tried a reload and what I did was upload the contents of the IH2 folders into my server admin folder. The admin page simply shows blank. Did I follow the correct process here on the reload?

I am unsure of how to name the template files but am trying.

14 Aug 2007, 7:36 AM
#4
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Re: Admin page blank after IH2 Install

Post a url to the store front end

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16 Aug 2007, 2:03 AM
#5
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Re: Admin page blank after IH2 Install

After further forum review, I know that not having a previous version of IH installed, problems may have occurred. Is this correct?

16 Aug 2007, 6:20 PM
#6
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Re: Admin page blank after IH2 Install

I deleted IH2 files and replaced .php files with my currentl zencart version files as per forum recom. Now admin page brings me to my login page. Does this help you offer me suggestions on what to do next? Thank you!

16 Aug 2007, 11:30 PM
#7
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Re: Admin page blank after IH2 Install

Think that I asked for a url to the site and you have not provided

You are asking all of us "I have a problem Now can you guess what it is"

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17 Aug 2007, 12:32 AM
#8
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Re: Admin page blank after IH2 Install

Blank pages are often a result in a missing or corrupt file. Can happen during an interrupted FTP transfer, not all files being uploaded correctly, etc..

You can usually solve this by re-uploading all files in the contribution that cased the problem and trying to login again.

When you reverted back to the previous versions of the files, it worked because all the proper files were present.

Try to re-upload all IH2 files again and make sure the permissions are set according to the instructions. As long as the FTP transfer is not interrupted, and you upload all files associated with the mod, you should be ok.

Eric
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Zen Cart contribs: Simple Google Analytics, Export Shipping Information

17 Aug 2007, 4:06 PM
#9
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Re: Admin page blank after IH2 Install

kobra:

Think that I asked for a url to the site and you have not provided

You are asking all of us "I have a problem Now can you guess what it is"

My mistake Kobra, I misunderstood above. My URL is http://www.sportsopolishop.com/catalog/admin

Thank you for your input.

17 Aug 2007, 4:56 PM
#10
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Re: Admin page blank after IH2 Install

Thank you and I actually only wanted the front end url but this was not hard...

It appears that your IH2 install is not correct or activated at this time as what one should see if it is when accessing an images properties is

http://www.domain_name.com/bmz_cache/a/ae0ddd76542ddab2ee838c60e796e6bf.image.80x80.jpg

Yours is:

http://sportsopolishop.com/catalog/images/MPH-00243.jpg

Can you backout all of this back to square one?
Then be able to get to your admin?
Post back with the result of this and we can then try a re-install.

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17 Aug 2007, 5:50 PM
#11
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Re: Admin page blank after IH2 Install

Haha ok criss crossed a bit now. I tried to completely back out of IH prior to you logging in as I am trying to rectify ASAP. I tried this based on this: http://forums.breakmyzencart.com/p173-2006-07-28-15-46-38.html

You witnessed my site after trying to back out and still not being able to get to my admin. I will wait for you to offer your thoughts, make changes as you recommend and then be on the same page for another attempted reinstall.

17 Aug 2007, 9:24 PM
#12
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Re: Admin page blank after IH2 Install

A possibly redundant question??

Did you do a backup of the files and the DB before embarking on this?

If so use that to get back - if not then the hard way.

In the interim check if your host has the GD libraries loaded and functioning or ImageMagic.

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