Just another Cross-Sell mod (support thread)

Wilkesy:

Hi,

Im having alot of trouble with this mod at present. Im running 1.3.8a and ive just uploaded all the files etc but absolutely nothing displays on theproduct pages.

In the admin everything is ok but i cant get anything to display. If you view the source code you can see at the bottom that the comment lines are there but nothing else!

Please help

http://www.funkyfancydress.com/costumes-317/ladies-fancy-dress-319/costumes-360/spongebob-squarepants-6783.html

Thanks
It's hard to say, when you search the xsell for that particular product in the admin what do you see?

Hi,

thanks for getting back to me so quickly.

In the admin, if i put the product code in the bottom left box and hit search then that box expands out with the option to update the product and a box on the right comes up with the relevant info to delete and update too. I can see all the relevant information in the database but just cant get it to display.

Ive got the tabbed products pro module installed too which is supposed to pick up the info automatically aswell but this isnt working.

Hmmm are there any tests i can do to ensure i have everything done correctly.

Cheers

im not sure if the tab pro should pick it up.
If you are familiar with php you can try to debug it this way:

1. first you see that xsell will include the xsell template file, you want to go in there and do a die(); to make sure the file is really loaded.
2. Then you can var_dump the xsell object to see if the products are loaded correctly

Something like that. You may also want to check the setting in the admin-configuration-cross sell and see if any setting may trigger a condition that prevents products from being displayed.

hmmm now im a little bit confused!

Ive gone through and debugged everything and found that its the line

and p.products_status = 1

If i take this line out then it works pefectly. I have checked and the products_status does = 1 i the table but as soon as i put this line back i get 0 results.

Only problem is that you need this line in there otherwise you will show products that are disabled.

:wacko:

:oops:

Looks like it was my fault after all! I copy some of my products over to a clearence section so that i can sell off stock item. I do this so that i only sell clearance in 1 size, otrherwise i would have to remove the attributes etc.

When i setup the cross sell i put in the model numbers and ofcourse as the script should it selected the first product ID it come to an entered it as the cross sell. On this occasion the first item was a clearance item that was disabled. Looks like ill have to input by product ID from now on.

Might be worth putting this a small note for a future release, having a warning box pop up if there are duplicate model numbers??

Many thanks for your help and sorry to waste your time.

Paul

Sure, I will have that warning as well

It will be a major overhaul, lots of changes, and i kinda want to wait for 2.0 but maybe i should go ahead and just do it now. Have to wait till i finish some big projects on hand here first tho.

hello, I've installed this mod.
All good, but if I click on catalogue>cross sell product it doesn't go and I go on a page of site page not found.

But i have controlled and the file admin/xsell.php exists.

Another thing
I have setted two product for demo to test xsell, but they don't appear

hxxp://www.giocattoliamo.it/demosugar/

I am restyling my site so I have onlsy 2 products to try.

giuly:

hello, I've installed this mod.
All good, but if I click on catalogue>cross sell product it doesn't go and I go on a page of site page not found.

But i have controlled and the file admin/xsell.php exists.

Another thing
I have setted two product for demo to test xsell, but they don't appear

hxxp://www.giocattoliamo.it/demosugar/

I am restyling my site so I have onlsy 2 products to try.
Re-upload again, the file needed is xsell_advanced.php not xsell.php. Make sure you dont get the wrong download package.

sorry
the file xsell_advanced.php I have upload and exists.

But I have also the file xsell.php in
\admin\includes\languages\english

so it appear in
admin>catalogue>cross-sell products

but this link doesn't go

I have download the version mod rev 185

and I don't see the products charged for xsell

What do you mean by "it doesnt go"? When you click on it, what do you see on your browser address bar?

I see the link above, page not found

hxxp://www.giocattoliamo.it/demosugar/admin/xsell.php

giuly:

I see the link above, page not found

hxxp://www.giocattoliamo.it/demosugar/admin/xsell.php
Like i said, this module does not use xsell.php, ignore it, use the advanced xsell link. I think the link got left there for some reason, I will remove it from the package now

ok thanks
only one thing please

I have charged 2 demoproducts inserted in xsell
but I don't view they in cross sell, so I don't view product B when I see A and viceversa

giuly:

ok thanks
only one thing please

I have charged 2 demoproducts inserted in xsell
but I don't view they in cross sell, so I don't view product B when I see A and viceversa
Did you edit the product_info template as instructed?

no sorry you have reason
sorry please.
Within today I change.
:blush:

sorry but also modifying 2 files of step 4 and 5 I don't see xsell product.
I have also add the js file ((i have read the post before).

How do I have to do?
:blink:

I don't know I have re updated the 2 files modified and now it goes
thanks
:clap:

I'm writing a new version of this module with some add features that I need to justify if it is worth it (in other words, will these features add benefit to you?)
Those are:
cross sell product to product (old),
product to category,
category to category,
category to product

I need to see if it is worth it or now, reason is:
To cross sell so many ways like that we will need more than 1 queries executed to pull out the products. I will consider caching but still it will use more resources that it is now. So let me know what you think. Is this worth it?

Yellow, this might be a bit overkill. I would rather see a feature where one can select the cross sell products more visually. Let's say pull up a certain category listing and then check mark the ones to be cross sell both ways.

Just a thought... don't want to overstep, but thought this would be nice if you want to spend more time with it!:smile:

yellow1912:

I'm writing a new version of this module with some add features that I need to justify if it is worth it (in other words, will these features add benefit to you?)
Those are:
cross sell product to product (old),
product to category,
category to category,
category to product

I need to see if it is worth it or now, reason is:
To cross sell so many ways like that we will need more than 1 queries executed to pull out the products. I will consider caching but still it will use more resources that it is now. So let me know what you think. Is this worth it?

This is EXACTLY what I've been looking for - if a customer buys any product in category A - I would like to suggest non specific items from category B, C, D etc...
I can see product to category and category to category being VERY useful.