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URGENT no part order email sent v1.3.5

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16 Aug 2007, 8:39 PM
#1
bobbyd avatar

bobbyd

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URGENT no part order email sent v1.3.5

Hi,
I am new to Zencart but have 10 years in the IT field.

  1. Is there a Zen cart tutorial?

  2. URGENT - shopping cart takes order, charges customer through paypal, send paypal billed info but does not send an email to customer or us of what part they ordered.

It used to work but we changed from authorized.net to PayPal- now its broke.

Can anyone help?

bobbyd

16 Aug 2007, 8:41 PM
#2
drbyte avatar

drbyte

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Re: URGENT no part order email sent v1.3.5

What version of Zen Cart are you using?
Which PayPal module are you using (if you see more than one in your admin)?
Who is your hosting company?
Have you checked this FAQ:
http://www.zen-cart.com/wiki/index.php/PayPal

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

17 Aug 2007, 12:19 AM
#3
bobbyd avatar

bobbyd

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Re: URGENT no part order email sent v1.3.5

What version of Zen Cart are you using?

1.3.5
Which PayPal module are you using (if you see more than one in your admin)?
?? PayPal Pro
Who is your hosting company?
local server- we are.

bobbyd

17 Aug 2007, 12:50 AM
#4
bobbyd avatar

bobbyd

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Re: URGENT no part order email sent v1.3.5

credit card/PayPal charged, email notification recieved by customer and us
but "Number of Orders: 0" in Customers
Has not worked since switch from authorize.net to PayPal

and
Orders not shown in >customers>orders

and
PayPal Transaction Details shows payment amount ok, shows
Item Title: as MicroSupply Purchase (would like to see item purchased)
Item Number: 1
Custom: zeid=52e......... -whats this about?

Help
bobbyd

17 Aug 2007, 1:02 AM
#5
bobbyd avatar

bobbyd

New Zenner

Join Date:
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Re: URGENT no part order email sent v1.3.5

credit card/PayPal charged, email notification recieved by customer and us
but "Number of Orders: 0" in Customers
Has not worked since switch from authorize.net to PayPal

and
Orders not shown in >customers>orders

and
PayPal Transaction Details shows payment amount ok, shows
Item Title: as MicroSupply Purchase (would like to see item purchased)
Item Number: 1
Custom: zeid=52e......... -whats this about?

Help
bobbyd

17 Aug 2007, 2:07 AM
#6
drbyte avatar

drbyte

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Re: URGENT no part order email sent v1.3.5

bobbyd:

What version of Zen Cart are you using?

1.3.5
Which PayPal module are you using (if you see more than one in your admin)?
?? PayPal Pro
Who is your hosting company?
local server- we are.

bobbyd

There was no "PayPal Pro" module released with Zen Cart v1.3.5. I assume you're referring to a custom module you've installed? ... and therefore will need to talk to the author of that module in order to determine what may be causing the problems you're experiencing.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

17 Aug 2007, 2:09 AM
#7
drbyte avatar

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Re: URGENT no part order email sent v1.3.5

Moderator note: Your multiple repeated posts on the same topic have been merged into one.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

15 Oct 2007, 9:12 PM
#8
sidwebz avatar

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Re: URGENT no part order email sent v1.3.5

I'm having the exact same issue as bobbyd above, only I built a Zen Shop and have only used the PayPal IPN module. I tested it once upon build, with success and have just recently gotten word from the site owner of this issue. They got a notice from PayPal of amounts posted from their website, however in the PayPal Transaction Details, the Item Title: is not descriptive of the Model Number assigned in Zen Cart. It simply says

Item Title: 1 [WEBSITE NAME] Purchase

When logged into Zen Cart Admin, I can see a new member registered, but 0 orders.

Zen Cart 1.3.7
PayPal IPN Module
ipncheck = Communications OK
curlcheck = Success
Hosting: HostingZoom

:frusty: Any help is appreciated.

15 Oct 2007, 9:18 PM
#9
drbyte avatar

drbyte

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Re: URGENT no part order email sent v1.3.5

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.