Gift Cert amount is not applied?

For some reason, when I tried to enter the coupon code, the system says that "Congratulations you have redeemed the Discount Coupon" but the total amount is the same.

Am I missing something here?

Regards.

You might peek at the input box that reads:

Apply Amount:
Available balance: $xx.xx

And enter how much to apply to the order ... :smile:

Huhm, I don't see that box anywhere, should it be on Step 2 or Step 3?

BTW, I'm using ZC 1.3.7 and below is the screenshot of step 3 checkout:
http://img250.imageshack.us/img250/4016/ssko9.gif

1 in Modules ... Order Totals ... Gift Certificates ot_gv must be installed

2 a Gift Certificate must be redeemed

3 your template must be current

See if this working with Classic Template ...

When I go to main_page=gv_faq I see I have 5usd redeemed.
For some reason, the "Gift Certificates" box does not appear at the check out, only the discount coupon box is available.
I have:

1. Gift Certificates ot_gv must be installed
2. Gift Certificate redeemed
3. Tried with the default template and got the same problem.

Do you think there is some switch in the AdminPanel that I need to turn on?

If we are talking about Gift Certificates ... why does your screen shot show you redeemed a Discount Coupon? :unsure:

The check out page did not display GC redeem box, so I tried the discount coupon box, and it still went through as you see. I later went directly to main_page=gv_faq to redeem the GC, and it shows up on my balance. When I tried to check out again, the GC box still did not show up. I compared my checkout_payment_default page to ZC's default template and did not see any difference.

This really doesn't make a lot of sense ...

Do you have something like Beyond Compare from scootersoftware.com that would let you check the files on your site against a clean Zen Cart?

Where did you get your Zen Cart that you installed/upgraded to?

I found the solution, all thanks to Ajeh:

I found out that I have customer_credit mod installed, which has the same sort order, so I changed it. And it's working now.

Thank you so much Ajeh. Without you I woudn't have figured this out.

yellow1912