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Locked out from Admin Panel and nobody can make orders- PLEASE HELP

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24 Aug 2007, 8:15 PM
#1
Join Date:
Mar 2007
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Locked out from Admin Panel and nobody can make orders- PLEASE HELP

A few days ago the admin panel started to say that I entered the wrong username or password when trying to log-in. Also, customers are not able to log-into account. The page resets to the welcome guest. Needless to say that this is causing a large problem with no orders coming in. I have no idea what's causing this, and my Computer Tech is MIA. PLEASE HELP!!!

26 Aug 2007, 5:53 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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Re: Locked out from Admin Panel and nobody can make orders- PLEASE HELP

You might look in the FAQs to reset the admin password ...
https://www.zen-cart.com/tutorials/index.php?article=2

Once you can login, then you will want to verify the Admin login settings in the Tools ... Admin Settings ...

Linda McGrath
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