New Zenner
- Join Date:
- Apr 2007
- Location:
- UK
- Posts:
- 95
- Plugin Contributions:
- 0
Weight problem with Royal Mail standard parcel
I've installed the Big Royal Mail module and activated the "Royal Mail Standard Parcels" option.I have the weight values set in kg and in the standard parcels options it says: 1:3.85, ie: 1kg = £3.85
Most of my products are set at 1kg.The problem is that when I do a practice order and choose the standard parcel option for shipping, it says:
"3 to 5 days. Delivery to United Kingdom : 4.000 kgs £8.24"
Now £8.24 is correct for a product weighing 4kg, but I haven't set this product (or any product!) at 4kg.I'm perplexed as to where it's getting this 4.000kgs figure from, when it should just be 1kg.
Please help!
Thanks!