blank password sent when click on forgotten password

14 Sep 2007, 12:50 PM

#1

Zen Follower

Join Date:: Aug 2006
Posts:: 102
Plugin Contributions:: 0

blank password sent when click on forgotten password

Just upgraded, everything looks OK so far but when i click on forgoten passowrd it sends me to a page where i enter email, then after tells me new one sent. Then the email sent says usual text but the space where new passowrd should be is blank???

any ideas

paul

15 Sep 2007, 2:12 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: blank password sent when click on forgotten password

Sounds like one or more of the files involved in the pwd-generation process wasn't upgraded properly.

Check all of these, and make sure you haven't installed any mods that change these files:
/includes/modules/pages/password_forgotten/header_php.php
/includes/languages/english/YOURTEMPLATE/password_forgotten.php
/includes/functions/functions_general.php
/includes/functions/password_funcs.php
/includes/functions/functions_email.php

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

16 Sep 2007, 1:41 PM

#3

paulfromwales

Zen Follower

Join Date:: Aug 2006
Posts:: 102
Plugin Contributions:: 0

Re: blank password sent when click on forgotten password

Hi

I updated the files you mentioned just in case apart from this one:

/includes/languages/english/YOURTEMPLATE/password_forgotten.php

Because the folder YOURTEMPLATE or my templates name folder 'eden' is not there.

The file password_forgotten.php is there in this location:

/includes/languages/english/password_forgotten.php

Which i updated. i tried again but still no joy. It sends me no new password, this is what i get:

*Your new password to 'Eden Spirit' is:

After you have logged in using the new password, you may change it by going to the 'My Account' area.*

Any thoughts?

cheers

paul

16 Sep 2007, 2:09 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: blank password sent when click on forgotten password

Admin->Configuration->Minimum Values->Password ... what's the setting there ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

24 Sep 2007, 2:01 PM

#5

jacdesigner

Zen Follower

Join Date:: Jun 2005
Location:: Austin, Texas, US
Posts:: 205
Plugin Contributions:: 0

Re: blank password sent when click on forgotten password

Greetings -

This has been occurring for one of my clients with an older version of Zen (1.27). I double checked the files and the setting in Admin is minimum 5 characters. Any suggestions to prevent these blank password emails? Could the user's email program be stripping it out?

DrByte:

Admin->Configuration->Minimum Values->Password ... what's the setting there ?

This message brought to you by Jac.
Happily developing sites with Zen Cart since 2003.

2 Feb 2009, 5:54 PM

#6

traypup

New Zenner

Join Date:: May 2007
Posts:: 56
Plugin Contributions:: 0

Re: blank password sent when click on forgotten password

DrByte:

Admin->Configuration->Minimum Values->Password ... what's the setting there ?

I had the same issue and checking the setting for this fixed it! thank you Dr Byte! :clap:

Tracey