Help! Paypal invoice shows old email address

Hi all,

I'm having an odd issue with Paypal IPN. When a customer gets an invoice from Paypal for the sale, it lists an old email address I used only when I setup Zen Cart. It also lists it on the confirmation page under "Merchant Contact Information". I can't find that email listed ANYWHERE in Zen Cart now.

I'm pretty sure it's not a Paypal issue, as I never put that email anywhere in Paypal, it's not listed in the Paypal emails, and when I send a request for money, the correct email is listed.

I tried removing the Paypal IPN module, installing it again and putting the settings in again, but no luck. I would use Paypal Express, but it doesn't support coupon codes at the moment.

Any help would be greatly appreciated! I am using the latest version of Zen Cart.

Please post what you have in the Admin> Configuration> Email Settings

Thanks for the response. Here is what I have:

 	
Title 	Value 	Action 
E-Mail Transport Method 	smtpauth 	 
E-Mail Linefeeds 	LF 	Info 
Use MIME HTML When Sending Emails 	false 	Info 
Send E-Mails 	true 	Info 
Verify E-Mail Addresses Through DNS 	false 	Info 
Email Archiving Active? 	false 	Info 
E-Mail Friendly-Errors 	false 	Info 
Email Address (Displayed to Contact you) 	[email protected] 	Info 
Email Address (sent FROM) 	[email protected] 	Info 
Emails must send from known domain? 	No 	Info 
Email Admin Format? 	TEXT 	Info 
Send Copy of Order Confirmation Emails To 	[email protected] 	Info 
Send Copy of Create Account Emails To - Status 	0 	Info 
Send Copy of Create Account Emails To 	[email protected] 	Info 
Send Copy of Tell a Friend Emails To - Status 	0 	Info 
Send Copy of Tell a Friend Emails To 	[email protected] 	Info 
Send Copy of Customer GV Send Emails To - Status 	0 	Info 
Send Copy of Customer GV Send Emails To 	[email protected] 	Info 
Send Copy of Admin GV Mail Emails To - Status 	0 	Info 
Send Copy of Customer Admin GV Mail Emails To 	[email protected] 	Info 
Send Copy of Admin Discount Coupon Mail Emails To - Status 	0 	Info 
Send Copy of Customer Admin Discount Coupon Mail Emails To 	[email protected] 	Info 
Send Copy of Admin Orders Status Emails To - Status 	0 	Info 
Send Copy of Admin Orders Status Emails To 	[email protected] 	Info 
Send Notice of Pending Reviews Emails To - Status 	1 	Info 
Send Notice of Pending Reviews Emails To 	[email protected] 	Info 
Set "Contact Us" Email Dropdown List 		Info 
Allow Guest To Tell A Friend 	false 	Info 
Contact Us - Show Store Name and Address 	1 	Info 
Send Low Stock Emails 	0 	Info 
Send Low Stock Emails To 	[email protected] 	Info 
Display "Newsletter Unsubscribe" Link? 	true 	Info 
Audience-Select Count Display 	true 	Info 
SMTP Email Account Mailbox 	[email protected] 	Info

So no mention of "[email protected]", which is the email address that is appearing on the invoice and the merchant contact information.

I also tried checking the IPN logs as well as searching through the Zen Cart database, and no mention of it there either!

If the merchant email address on emails from PayPal is wrong, you'll need to fix that on the PayPal end.
If you cannot find it in your PayPal account settings yourself, then you'll need to contact their technical support for assistance.