Forums / General Questions / Customers can't get past the billing page.

Customers can't get past the billing page.

Locked

Started by mibi on 21 Sep 2007, 10:18 PM · Views: 1,203

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
21 Sep 2007, 10:18 PM
#1
mibi avatar

mibi

New Zenner

Join Date:
Sep 2007
Posts:
9
Plugin Contributions:
0

Customers can't get past the billing page.

On my ecommerce site the customers can no longer get past the billing page.

https://thebudgetgraph.com/site/index.php?main_page=no_account

I have tried filling in all the information but when I click "continue checkout" the billing page just reloads and all the fields remain the same and filled out. I'm not sure what is going on.

The only changes I have made redcently are changes to some of the title tags in a shipping module,
http://www.zen-cart.com/forum/showthread.php?t=75981

Please help. fill out some nonsense data in the fields and see for yourself.

22 Sep 2007, 2:27 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Customers can't get past the billing page.

And you have some type of add-on for your site?

Note: your secure certificate is for:
https://www.thebudgetgraph.com

And your site appears to be configured to use:
thebudgetgraph.com

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

22 Sep 2007, 2:38 AM
#3
mibi avatar

mibi

New Zenner

Join Date:
Sep 2007
Posts:
9
Plugin Contributions:
0

Re: Customers can't get past the billing page.

i figured it out,

when inputing data that is already in the customer database it forces you rto 'login' rather than repeat the billing process.