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not receiving emails

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22 Sep 2007, 4:33 PM
#1
ssbeats avatar

ssbeats

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not receiving emails

Hi there.

i cant seem to recieve emails or order confirmations.

Basically i want all of my mail to go to my yahoo account.

My hosting provider managed to get it sorted yesterday but then for some reason it is not working again and im not sure what my hosting provider did to get it working.

The server is a linux server. My email configuration is this.



E-Mail Transport Method sendmail E-Mail Linefeeds LF Use MIME HTML When Sending Emails false Send E-Mails true Verify E-Mail Addresses Through DNS false Email Archiving Active? false E-Mail Friendly-Errors false Email Address (Displayed to Contact you) [email protected] Email Address (sent FROM) [email protected] Emails must send from known domain? No Email Admin Format? TEXT Send Copy of Order Confirmation Emails To [email protected] Send Copy of Create Account Emails To - Status 0 Send Copy of Create Account Emails To [email protected] Send Copy of Tell a Friend Emails To - Status 0 Send Copy of Tell a Friend Emails To [email protected] Send Copy of Customer GV Send Emails To - Status 0 Send Copy of Customer GV Send Emails To [email protected] Send Copy of Admin GV Mail Emails To - Status 0 Send Copy of Customer Admin GV Mail Emails To [email protected] Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Send Copy of Admin Orders Status Emails To - Status 0 Send Copy of Admin Orders Status Emails To [email protected] Send Notice of Pending Reviews Emails To - Status 0 Send Notice of Pending Reviews Emails To [email protected] Set "Contact Us" Email Dropdown List Allow Guest To Tell A Friend false Contact Us - Show Store Name and Address 1 Send Low Stock Emails 0 Send Low Stock Emails To [email protected] Display "Newsletter Unsubscribe" Link? true Audience-Select Count Display true SMTP Email Account Mailbox YourEmailAccountNameHere SMTP Email Account Password YourPasswordHere SMTP Email Mail Host mail.EnterYourDomain.com SMTP Email Mail Server Port 25 Convert currencies for Text emails £,£:€,€

Does anyone have any sugguestions of what might be wrong?

Thanks.

22 Sep 2007, 4:41 PM
#2
kobra avatar

kobra

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Re: not receiving emails

Try using the php or the smtp transport method

23 Sep 2007, 1:41 PM
#3
chuckl avatar

chuckl

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Re: not receiving emails

The short answer is - 'Do not do this'.

Without touching on the marketing aspects of this, the web mail services, all of them, are THE most difficult to get to accept any email. If there is any slight 'odour' about the email, it will be rejected, deleted or sent to the spam bin.

Two immediate problems are that you are using sendmail and have 'must send from known domain' set to false.
This will very likely ensure that all your mail is sent by 'nobody@' or 'www-data@', the Apache web server user, rather than [email protected]. Just that is enough to get it binned immediately. try sendmail -f with the above known domain set to true, might help.

Next, if the MX records, reverse DNS, SPF records and other mail setup are not implemented, or not implemented correctly - instant delete or spam bin.

If you look at your setup, the Email (sent from) and email(contact us), and the additional emails destination, you are essentially sending email to yourself.

Is it really reasonable to expect Yahoo to accept mail with a return path of nobody@... supposedly from you to you? Sounds like spam to me.

Any potential customers using any of the web based services will of course have similar problems, so it's a good idea to sort it out.

Run your domain through https://www.dnsstuff.com and do a DNS report, and see what it has to say on the mail side.