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Linkpoint returning blank page

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26 Sep 2007, 2:01 PM
#1
hawkweber avatar

hawkweber

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Linkpoint returning blank page

I am having a problem with the Linkpoint configuration. When I click on confirm order, it takes a long time and finally returns a blank page. Final URL in address field is: https://www.auntbeckyscandleshoppe.com/zentest/index.php?main_page=checkout_process

This happens with either a real or fake credit card. Linkpoint module is in Live: production mode (tried it in Testing but got the same result and read in the forum that Linkpoint doesn't allow testing mode anymore). No transactions appear in my Linkpoint Central transaction log.

I have the .PEM file installed. I have configured my Linkpoint Central settings to point to:

Order Submission Form:
https://www.auntbeckyscandleshoppe.com/zentest/index.php?main_page=checkout_confirmation

Confirmation Page:
https://www.auntbeckyscandleshoppe.com/zentest/index.php?main_page=checkout_process

Failure Page:
https://www.auntbeckyscandleshoppe.com/zentest/index.php?main_page=checkout_payment

I have SSL installed and configured and it works properly (or at least appears to).

I have tested cURL (both regular and SSL) and the results are good.

Zencart version: 1.3.7.1

I have turned on Linkpoint debug and get the following (Note: I removed personal information and replaced my PEM number with XXXXX):

Sep-26-2007 09:26:55

Communication Result:

ErrNo: 7

Response Code: <

Sending to Gateway:
at curl_process, incoming data:
host = secure.linkpt.net
port = 1129
keyfile =
/home/abcs/public_html/zentest/includes/modules/payment/linkpoint_api/XXXXXX.pem
configfile = XXXXXX
ordertype = SALE
result = LIVE
transactionorigin = ECI
terminaltype = UNSPECIFIED
oid =
ip = 199.223.129.4
chargetotal = 37.57
cardexpmonth = 02
cardexpyear = 08
cvmindicator = provided
name = <removed>
company =
address1 = <removed>
address2 =
city = <removed>
state = <removed>
country = US
phone = <removed>
email = <removed>
addrnum = <removed>
zip = <removed>
sname = <removed>
saddress1 = <removed>
saddress2 =
scity = <removed>
sstate = <removed>
szip = <removed>
scountry = US
debugging = true
debug = true
webspace = false

Result:
Could Not Connect:
FAILURECould not connect.

CURL info: Array
(
[url] => https://secure.linkpt.net:1129/LSGSXML
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0
[namelookup_time] => 0.090445
[connect_time] => 0
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => 0
[upload_content_length] => 0
[starttransfer_time] => 0
[redirect_time] => 0
)

I would really like to go live with this cart (to replace my current one) but can't until I get the payment gateway issue fixed.

Any help would be very much appreciated.

Manny

26 Sep 2007, 3:17 PM
#2
drbyte avatar

drbyte

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Posts:
63,513
Plugin Contributions:
177

Re: Linkpoint returning blank page

If your CURL testing works fine on port 80 and 443, that's nice.
But if it doesn't work on port 1129 which is required for linkpoint, you're out of luck until you can get your hosting company to open port 1129 in their firewall.

https://www.zen-cart.com/tutorials/index.php?article=298

26 Sep 2007, 3:59 PM
#3
hawkweber avatar

hawkweber

New Zenner

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Re: Linkpoint returning blank page

If your CURL testing works fine on port 80 and 443, that's nice.
But if it doesn't work on port 1129 which is required for linkpoint, you're out of luck until you can get your hosting company to open port 1129 in their firewall.

I thought that's what the curltest.php utility was supposed to check. What's the purpose of it if it doesn't check port 1129?

26 Sep 2007, 4:34 PM
#4
hawkweber avatar

hawkweber

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Re: Linkpoint returning blank page

I contacted my host and they said that cURL is installed and compiled in PHP but that port 1129 is not open. They can open it for a specific address so I will work it out with them.

Thanks!