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tax format- misaligned?

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27 Sep 2007, 2:09 PM
#1
hmg avatar

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tax format- misaligned?

Not quite sure how to explain this one, but my sales tax is on the wrong line:

Any ideas on why and how to fix? :oops:

I don't know how I broke this one! :cry:

27 Sep 2007, 10:34 PM
#2
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Re: tax format- misaligned?

How many tax rates do you have configured?

3 Oct 2007, 9:53 PM
#3
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Re: tax format- misaligned?

DrByte:

How many tax rates do you have configured?

just one.

3 Oct 2007, 11:38 PM
#4
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Re: tax format- misaligned?

Can you share a screenshot of your tax-rates page in the admin?

3 Oct 2007, 11:50 PM
#5
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Re: tax format- misaligned?

DrByte:

Can you share a screenshot of your tax-rates page in the admin?

absolutely!

3 Oct 2007, 11:57 PM
#6
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Re: tax format- misaligned?

Oops -- I should have mentioned to click on the Edit button before taking the screenshot.

4 Oct 2007, 12:01 AM
#7
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Re: tax format- misaligned?

DrByte:

Oops -- I should have mentioned to click on the Edit button before taking the screenshot.

No problem! I should have known better. I also changed the sort order to 0 and still have the same issue.

4 Oct 2007, 12:07 AM
#8
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Re: tax format- misaligned?

Please give your tax rate a description.

4 Oct 2007, 12:29 AM
#9
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Re: tax format- misaligned?

DrByte:

Please give your tax rate a description.

Better, but now there's two sales tax lines?

4 Oct 2007, 2:25 AM
#10
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Re: tax format- misaligned?

What addons/contributions/mods do you have installed?

4 Oct 2007, 1:13 PM
#11
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Re: tax format- misaligned?

DrByte:

What addons/contributions/mods do you have installed?

Nothing other than the base installation and the template I am using.

4 Oct 2007, 6:40 PM
#12
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Re: tax format- misaligned?

Can you get a screen shot of your Admin->Modules->Order Total area?

4 Oct 2007, 6:52 PM
#13
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Re: tax format- misaligned?

DrByte:

Can you get a screen shot of your Admin->Modules->Order Total area?

Here it is:

4 Oct 2007, 7:12 PM
#14
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Re: tax format- misaligned?

Use your Admin->Tools->Developers Toolkit, and search all files (bottom field, Catalog option in pulldown) for "Sales Tax" ... what comes up?

4 Oct 2007, 7:25 PM
#15
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Re: tax format- misaligned?

DrByte:

Use your Admin->Tools->Developers Toolkit, and search all files (bottom field, Catalog option in pulldown) for "Sales Tax" ... what comes up?

Just this:

Line #306 : define('TEXT_UNKNOWN_TAX_RATE', 'Sales Tax');

4 Oct 2007, 7:41 PM
#16
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Re: tax format- misaligned?

Have you deleted any Tax Classes from the admin?
How about old Tax Rates?

4 Oct 2007, 8:21 PM
#17
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Re: tax format- misaligned?

DrByte:

Have you deleted any Tax Classes from the admin?
How about old Tax Rates?

Actually, I believe I did! I think it was the pre-configured "Florida" tax rate.

4 Oct 2007, 8:33 PM
#18
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Re: tax format- misaligned?

Well, I have no idea what's causing it.
If you say this is a "clean" install with no addons, no added features to change tax issues, no special shipping modules, no special payment modules, no extra pricing-change addons, and you have only one tax rate set up, and have never deleted any Tax Classes, then something must be wrong with your database.

I cannot reproduce the situation you're describing.

You might be able to put a bandage on it and hide the 0.00 entry by setting Admin->Configuration->My Store->Sales Tax Display Status to 0.

5 Oct 2007, 2:14 AM
#19
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Re: tax format- misaligned?

DrByte:

Well, I have no idea what's causing it.
If you say this is a "clean" install with no addons, no added features to change tax issues, no special shipping modules, no special payment modules, no extra pricing-change addons, and you have only one tax rate set up, and have never deleted any Tax Classes, then something must be wrong with your database.

I cannot reproduce the situation you're describing.

You might be able to put a bandage on it and hide the 0.00 entry by setting Admin->Configuration->My Store->Sales Tax Display Status to 0.

The bandaid worked, thanks. I did mention I did delete the preconfigured Florida state tax. I'm not sure why that would duplicate the line but, this will do.

I appreciate the help, thank you!