Fast and Easy Checkout

Hi Guys, have just installed the latest version of fec but seem to be getting this error:

Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked.

I read about this in this thread but found no fix, is anyone able to help

Ok, it isn't 100% - store credit won't apply without choosing a payment method but right now very few customers have store credit so that will either have to be worked out or removed.

Oh, hmm brainstorm - what if it is being caused because it was a redundant code? I mean if I had left it in previously it would have been applied in three places. I will try adding it back into the file for the store credit mod and see if that fixes it without breaking FEC GC and report back. :smile:

:oops:
Actually, I was wrong, it does work with it commented out I just had to click the refresh button in the Gift Certificate box to get the store credit to apply!

**So if you are having trouble with FEC and GC, comment out that section in those two files even if you use the store credit mod. :smile:
See post 559 in this thread **

Phew! I can move on to other things! :cool:

Now I just need a 'refresh' button for the store credit box. Anyone have any ideas on how to add that in? :frusty:

Blessings,
Krisann

Keywords: gift certificates, discount coupons, fast easy checkout, fec, store credit, page refreshes, does not apply,

I have FEC with COWOA installed, along with ESL. I know for certain that the COWOA option worked fine for a while as a couple of customers used it and I myself tested it.

Today I just realized that the "Continue" button is missing from the Billing Information page! Everything else is there...the various fields...but then it's blank after the email field for "Contact details."

I see two CUSTOM files- ...templates/tpl_no_account_default and templates/tpl_modules_no_account, but don't see the originals to compare them to. Plus I'm not intimately familiar with PHP so I'm not even sure what to look for. I didn't make any major changes lately...the last was 3 weeks ago when I added the Sitemap XML module.

alexandergifts.ca ZC 1.38a.

Any ideas?

Cheers,

Robbie

I just did a test by filling out the Billing page and hitting Enter after typing the last character of an email address in the Contact Details field and I was properly taken to the next page of Shipping Address. (This Shipping Address page is the same for COWOA and Account Creation, right?)

So the page still functions, the problem is the missing "Continue" graphic. I searched a few files for it and don't see anything obviously wrong, though again I'm not a real programmer.

R

This would be a nice mod if it worked every time and anyone cared about the numerous posts that I and other people have put up concerning the blank confirmation page (checkout&action=null) that comes up on the first time of checking out.

g_force:

This would be a nice mod if it worked every time and anyone cared about the numerous posts that I and other people have put up concerning the blank confirmation page (checkout&action=null) that comes up on the first time of checking out.

Have you tried changing some settings in your php.ini file?

What are your settings for these options set to?
max_execution_time = ?
max_input_time = ?
memory_limit = ?

thanks smoke!

Have you tried changing some settings in your php.ini file?

No

What are your settings for these options set to?

max_execution_time = 30
max_input_time = 60
memory_limit = 128M

what do you think? - does that seem ok?

_thanks

g_force:

max_execution_time = 30
max_input_time = 60
memory_limit = 128M

what do you think? - does that seem ok?

_thanks

Does the problem go away if you change the settings to something like this?

max_execution_time = 300
max_input_time = 90

thanks again..

Does the problem go away if you change the settings to something like this?

max_execution_time = 300
max_input_time = 90

where exactly should I put this? and is the the syntax perfect?

_thanks once more

g_force:

where exactly should I put this? and is the the syntax perfect?

You change this in the php.ini file. Do you have access to make changes to this file?

Do you have access to make changes to this file?

Yes - file permissions allow for this.

Sorry but I put literally this into that file:

max_execution_time = 300
max_input_time = 90

.. and nothing has appeared to have changed on the version page of zen (containing the php info) - was this the right thing to do?

_thanks

g_force:

Yes - file permissions allow for this.

Sorry but I put literally this into that file:

max_execution_time = 300
max_input_time = 90

> 
> .. and nothing has appeared to have changed on the version page of zen (containing the php info) - was this the right thing to do?
> 
> _thanks

Did you add this to the file or did you change the existing settings that are in the file?

the file only had this in previously:

output_buffering = On

Slightly confused here...

g_force:

the file only had this in previously:

output_buffering = On

> 
> Slightly confused here...

I sent you PM.

Now it's back. I was playing around with the Newsletter option and just realized it was affecting two of the fields on this Billing page and the Continue button. I now have the option set to #2. It was 0 before and that was somehow causing the problem.

I know the warning that this may be in violation of regulations, but my site is set up that those who create an account agree to 2-3 emails a year (not really a newsletter). Otherwise, there is the COWOA option with no emails sent.

R

g_force:

This would be a nice mod if it worked every time and anyone cared about the numerous posts that I and other people have put up concerning the blank confirmation page (checkout&action=null) that comes up on the first time of checking out.

I am having this intermittent issue also. About one in four customers goes all the way through TO PayPal, clicks the authorize payment button and gets a blank page. They 'assume' the payment went through and the order was successful when in fact nothing happened. :frusty:

If the same customer goes back to the website and goes through the checkout process a second time the order goes through without any problem.

I do have the PayPal logs turned on and there are log files for these transactions but they don't seem to show any problems. It is almost like PayPal thinks the customer chose to abandon the transaction at the point of the blank page when in reality they did not. :no:

This has happened to at least four customers who have notified me and several others that it appears to have happened to but I have not yet been able to confirm it.

Does anyone have any ideas or suggestions as what to look for or who might be able to help figure this out?

Thank you!

Blessings,
Krisann

shartlesville:

I am having this intermittent issue also. About one in four customers goes all the way through TO PayPal, clicks the authorize payment button and gets a blank page. They 'assume' the payment went through and the order was successful when in fact nothing happened. :frusty:

If the same customer goes back to the website and goes through the checkout process a second time the order goes through without any problem.

I do have the PayPal logs turned on and there are log files for these transactions but they don't seem to show any problems. It is almost like PayPal thinks the customer chose to abandon the transaction at the point of the blank page when in reality they did not. :no:

This has happened to at least four customers who have notified me and several others that it appears to have happened to but I have not yet been able to confirm it.

Does anyone have any ideas or suggestions as what to look for or who might be able to help figure this out?

Thank you!

Blessings,
Krisann

I believe the problem your having is a time out issue. You might need to up your max execution time and max input time.

Change it to something like.

max_execution_time = 300
max_input_time = 90

I believe the problem your having is a time out issue. You might need to up your max execution time and max input time.

Change it to something like.

max_execution_time = 300
max_input_time = 90

hope it works for you - as you know smoke I was unable to change the settings in .htaccess so I'm not sure if that is the fix but I sure hope it is for everyone elses sake.. any further pointers would rule//

_thanks

smoke133:

I believe the problem your having is a time out issue. You might need to up your max execution time and max input time.

Change it to something like.

max_execution_time = 300
max_input_time = 90

1. Where would I put that exactly
2. Would it be a timeout issue on my site if they are getting the blank page at PayPal?
   Thank you! I sure hope we can get this solved.

Blessings,
Krisann