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Error message when account creation is attempted

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2 Oct 2007, 10:32 PM
#1
theresa avatar

theresa

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Error message when account creation is attempted

I'm not sure what file is missing, my site was working fine and able to take orders up until about 2 days ago. Right now if anyone attempts to create buy a product and create an account, after hitting the submission button this error comes up:

1146 Table 'joyoecom_zen137.TABLE_SUBSCRIBERS' doesn't exist
in:
[select count(*) as total from TABLE_SUBSCRIBERS where email_address = '[email protected]' ]

I have one completely working zencart site and have compared files and tried a few things, but I'm lost now... No one can order until it's fixed... any ideas?
Thank you...!
Theresa

2 Oct 2007, 10:41 PM
#2
kobra avatar

kobra

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Re: Error message when account creation is attempted

subscribers is not a table with a stock install - Do you have any Mod that you applied to this cart?

2 Oct 2007, 10:59 PM
#3
theresa avatar

theresa

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Re: Error message when account creation is attempted

I've only used the some of the download modules, but nothing for subscribers..? This is what my host asked also, I don't get it..
Here are the mods I've used:
authorize.net seal
aweber signup
blank side box
logo side box
news box manager
horizontal drop down menu
Some of these I couldn't get to work for me so I either turned them off in admin or deleted... but the only one recently I've touched is the logo box
my site is https://www.joyoushome.com

:frusty: Thank you, Theresa

2 Oct 2007, 11:03 PM
#4
kobra avatar

kobra

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Re: Error message when account creation is attempted

Try using the tools > developers tool kit > last box on left and entering TABLE_SUBSCRIBERS > from the drop select all files > search to see which file(s) have this DB Call and then you can determine where they are from

2 Oct 2007, 11:42 PM
#5
theresa avatar

theresa

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Re: Error message when account creation is attempted

Ok, I'm getting dropped offline, I'll take a look!
Thank you! Theresa

3 Oct 2007, 12:03 AM
#6
theresa avatar

theresa

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Re: Error message when account creation is attempted

:clap: That seemed to work... there was a create account php file where it said to look... I deleted it.. and was able to create an account... so unless my nice host was in there messing around I think that fixed it!! Thank you for telling me where (and how) to look for files!
!! We very much appreciate your time!
Theresa

3 Oct 2007, 12:36 AM
#7
merlinpa1969 avatar

merlinpa1969

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Re: Error message when account creation is attempted

Nope Theresa you handled this one ALL on your own,
Thanx Kobra