Where did my products go?

Is there something that I need to click on in the admin area to make the products show up? On the subcategories you can see for example there are 2 products in one category, but when you click on that you dont see any products besides the box that states "New Products for October" and "Featured Products"

You see this:
Home :: Boy Clothes :: Size 18 to 20

Filter Results by: Items starting with (this is a drop down)
Displaying 1 to 2 (of 2 products)

then the box for new products and featured products, but I dont see the products for the actual category???

Help!

Can you post a link to look at?

http://4kidscloset.com/index.php?main_page=index&cPath=35_44 is where the trouble is. Above new products for October it simply states Displaying 1 to 6 of 6 products, but none showing

NOTE: your images are monsters of 400-800k ... you should eat up all your banned width in the next, 5 ... 4 ... 3 ... 2 ... 1 ... seconds ... poof :eek:

NOTE: you should also be using templates and overrides to avoid destroying your site on the next upgrade ... :unsure:

NOTE: it is really hard to debug errors when the Classic Template appears to have been touched to see if this is code that you have altered or something with the template ...

Have you any add-ons?

No add ons, all I did was change the colors for the sideboxes and added a background to the stylesheet... no other changes have been made or any of the other files touched. It looks perfectly fine on my pc besides not seeing the products... any clue on how to fix it?

I don't understand if none of the files have been touched why we are having these issues... the stylesheet is the original one from css... nothing was changed besides the color and adding a background image.. help!

the url is http://www.4kidscloset.com

Wow, I see what you mean about the images.. there way to big..... that needs to be changed.

How did you add the products? Do you have products and subcategories mixed in the same top level category?

Kim makes a very good point. If you have products and subcategories "mixed" together it can cause problems.

If that's not your problem, then try reinstalling the default files (not a full installation, just install the files over the top of what you have) and see if that takes care of it.

But look at how you added products and categories. Problems can happen if you create products and categories and then start moving things around where they shouldn't be. If you have products in a category, you shouldn't also have subcategories with them. It should be subcategories or products, not both.

HTH

I have it like this:

I added the main category
then within that category I added the subcategory
then within the subcategory added the products....

what files do I not want to reinstall? Do I reinstall everything besides the configuration files? I dont want to lose anything...

Also, how do you see the site.... I see it fine, but some people see everything pushed up interferring with the header and such???

It looked okay to me in FireFox.

I mean don't do a full install from scratch -- use your FTP to reinstall all the "main" files but not configure, etc. in the cart (not admin side). Don't copy the install directory, admin, etc. I'm probably not explaining that very well but I'm not feeling good today. LOL You don't want to "reinstall" the site. You just want to copy over fresh files that haven't been altered so you can see if that "cures" your problem.

There's been times when I'm playing on a sandbox site and screw something up totally FUBAR and a "fresh" copy will usually fix whatever it is. LOL (But hey, that's what sandbox sites are for!)

AND -- that's ONLY if the problem is with a file and not something quirky going on with your database or admin settings.

BUT, you really need to get your classic files restored and then create a new template using the override system and use that for your custom template changes.

The other option is to create a whole new "test" site in a deeper directory (sandbox) and get it tweaked the way you want, then copy those files into your "working" store.

HTH,

Check and see if you have the file:
/includes/templates/template_default/common/tpl_tabular_display.php

Then check and see if you have the file:
/includes/templates/classic/common/tpl_tabular_display.php

If you have the one in classic rename it to:
/includes/templates/classic/common/tpl_tabular_display.php_
HIDE

does this fix it?

If you DO NOT have the one in classic ... rename the file:
/includes/templates/template_default/common/tpl_tabular_display.php

to be:
/includes/templates/template_default/common/tpl_tabular_display.php_HIDE

and reload this file from a clean copy of Zen Cart ... I am assuming you are using v1.3.7 ...

does it work?

I went to template/classic folder and there is no folder called "common" just css and images....

Do I just copy the common folder and put it in the classic folder?

I appreciate the help..

Sorry, I forgot to add, that I tried what you said.. about renaming in the template_default folder I tried that and nothing happened... not sure though if it needs to be in the classic folder though

You can create the common folder under classic.

Don't rename the folder -- just the files Ajeh told you.

it does not do anything, i still dont see the products... can someone see if they see it?

http://4kidscloset.com/index.php?main_page=index&cPath=35_47

and I am not referring to the products under the new products box or featured box...

maybe something in the admin needs to be turned on?

can anyone take a closer look, maybe I am missing something?

As for not seeing your products - I see them, but it takes so long for them to appear you may not see them yourself if you are on a slow speed connection.

First things first - your thumbnails exceed 650K each... whoa nellie!
I am on a 5MB cable modem and it takes me 10 seconds to load any of your pages or see any of your images. So, first thing to do is optimize your thumbnails...

jund

I am on high speed too and I dont see them, but the client is working on resizing the images.. the thumbnails are very large in size...

There are several peices and parts related here and you are missing or have one broken or commented out or something on your site ...

First, check your Admin and look in the Tools ... Server Info ... what information is displayed from immediately under the menu bar up to and including the large PHP vX.x.x ...

will this shed some light, when you view the source code of the category page, where producsts should be is:

Should there not be product data pulled in for even and odd rows?

Ajeh! I PM you privately on regarding your last message....let me know what you think.

Fixed it ... :onfire:

You had YES instead of values in the Configuration ... Product Listing Settings ...

YES would be 0 and 0 is OFF ...

Now just put them in the order that you want them displayed on the listing as I may not have set them as you would want them ... :smartalec: