PayPal Express refunds - how to add item back to inventory

15 Oct 2007, 12:06 AM

New Zenner

Join Date:: Jul 2007
Posts:: 8
Plugin Contributions:: 0

PayPal Express refunds - how to add item back to inventory

I am only using PayPal Express to process payments. I have set up a "refunded" order status for any orders I refund.

But I am not sure how the inventory is handled on a refund. Is the only way to restock a refunded item to delete the order?

Lisa

15 Oct 2007, 4:55 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: PayPal Express refunds - how to add item back to inventory

binary:

Is the only way to restock a refunded item to delete the order?In the current version of Zen Cart, you have two options: You can either delete the order or manually go to the product and increase its inventory count by the number of items to be put back in stock.

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16 Oct 2007, 5:51 PM

binary

New Zenner

Join Date:: Jul 2007
Posts:: 8
Plugin Contributions:: 0

Re: PayPal Express refunds - how to add item back to inventory

Thank you! I am working with primarily one-of-a-kind items, so I think for me it makes the most sense to just delete the order after the refund has been processed.

Lisa