USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?

16 Oct 2007, 9:35 PM

New Zenner

Hi everyone. A customer checked out (surprisingly) with a shipping cost of $12 on a single shirt.

Is the problem with USPS or my zen cart configs?

When I add one shirt I have weight in cart: .75lbs.

When I check out, the USPS calculator quotes a 3.75lbs package.

With 2 shirts, i get 1.5lbs in cart, 4.5lbs quote.

Any idea what I should do? I cant tell if its my zen cart doing something funny or whether its USPS. Thank You..

16 Oct 2007, 10:50 PM

Totally Zenned

Re: USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?

You need to set the tare weight to 0:0

17 Oct 2007, 12:02 AM

New Zenner

bobdog:

You need to set the tare weight to 0:0

https://www.zen-cart.com/tutorials/index.php?article=85

Thank you so much!

So 3 lbs was to compensate for the weight of my packaging eh? Some heavy packaging..

Thanks again, lifesaver.