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Ebook where is it?????

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25 Oct 2007, 1:15 PM
#1
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Ebook where is it?????

Look I know this is not the place to put this but I just don't know who to turn to anymore. I've written to them so many times and I never get a reply, I've been waiting for two weeks for this book and has never arrived. Customer service with them is not a priority but taking people's money is. I will give them another week if I don't receive my book I will demand for a refund.

25 Oct 2007, 1:44 PM
#2
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Re: Ebook where is it?????

Have you contacted LULU, checked on the delivery status,
please remember these books are print on demand

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26 Oct 2007, 4:10 AM
#3
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Re: Ebook where is it?????

Oh:blink: they didn't say that, but yes I have contacted them too many times. I get the same reply someone will contact you in 1 to two days and no one ever does. If it weren't in association with this place I would believe it to be a scam. But having said that I will never purchase another thing from them.

26 Oct 2007, 4:16 AM
#4
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Re: Ebook where is it?????

not sure where they are printing from but if its in CA there might be shipping issues,
I know that we are waiting for stuff that we purchased and were told that ups wasnt running from or to that area

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26 Oct 2007, 4:56 AM
#5
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Re: Ebook where is it?????

Did you order the Downloadable or Printed version?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

27 Oct 2007, 12:24 AM
#6
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Re: Ebook where is it?????

I read just last week they hired some new talent. Looks like you can call Mr. Boothby next Thursday with your concerns.

http://www.lulu.com/about/press_center/pr.php?fRelease=2007_10_16_en_us.xml

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