Download Shipping Strange Goings on!! HELP!

Hey

Im trying to set up a downloadable CD and having some problems with the shipping.

What i found is that it does the "free shipping" if i set up the product as "Product - General" but if i do it as "Product - Music" which is what i want it under it then charges me shipping lol

Have a look here http://www.sywp.co.uk/shop/index.php?main_page=index&cPath=12

Item with the picture is "General" and test music is "music".
if you go through the process ull find one gives u free shipping and allows you to download and the other will try and charge u Royal Mail first Class Shipping.

Any ideas why this wud be and how i can fix it??

Very odd!! Both are set up EXACTLY the same except for what i set the product to be when i create it

Any Help wud be amazinG!!

sywp:

Both are set up EXACTLY the samecan you explain exactly how you've set it up so I can try to recreate the situation on a fresh install?
A step-by-step to get to what you've got, please.

Product - General (Working One)

Prouct free = Yes
Virtual = No
Always Free=No
Quantity Box=Yes

Product Quantity = 10000

ATTRIBUTTES

Option Name: Download (Radio)
Option Attribute: WMA Package (Comes as .zip file)
File: Mornings-Tomorrow_Home.zip 7 / 5 (Green Light)

PRODUCTS WITH ATTRIBUTES STOCK (stock_by_attributes_v4_5 Add-On)

Set Download / WMA Package Quantity to 10000

Product - Music (Broken One)

Recording Artist: Mornings
Record Company: None
Music Genre: Power Pop

Prouct free = Yes
Virtual = No
Always Free=No
Quantity Box=Yes

Product Quantity = 10000

ATTRIBUTTES

Option Name: Download (Radio)
Option Attribute: WMA Package (Comes as .zip file)
File: Mornings-Tomorrow_Home.zip 7 / 5 (Green Light)

PRODUCTS WITH ATTRIBUTES STOCK (stock_by_attributes_v4_5 Add-On)

Set Download / WMA Package Quantity to 10000

Also just noticed on the product_music one when i add it to the cart it doesnt say "Download - WMA Package.." as it does when i add the General to the cart

sywp:

Also just noticed on the product_music one when i add it to the cart it doesnt say "Download - WMA Package.." as it does when i add the General to the cart

That'll explain why the shipping isn't being skipped ... because the attribute isn't in the cart in order to trigger the exception.

Does the "Download-WMA Package" appear on the page before you add it to the cart?

Yeh its on the page

http://www.sywp.co.uk/shop/index.php?main_page=product_music_info&cPath=12&products_id=19

Theres the link to that product page so u can see yourself.

Strange aint it!

You've got something busted on your product_music_info template ...

1. Your attribute components aren't inside the <form> that contains your add-to-cart button.

<!--bof Attributes Module -->
            <div id="productAttributes">
<h3 id="attribsOptionsText">Please Choose: </h3>


<div class="wrapperAttribsOptions">
<h4 class="optionName back">Download</h4>
<div class="back">
<input type="radio" name="id[3]" value="14" checked="checked" id="attrib-3-14" /><label class="attribsRadioButton zero" for="attrib-3-14">WMA Package (Comes as .zip file) [was: +£0.00 now is: Free]</label><br />

</div>
<br class="clearBoth" />
</div>





<br class="clearBoth" />




</div>            <!--eof Attributes Module -->

2. Your add-to-cart form doesn't contain a closing </form> tag.

    <td valign="bottom"><!--bof Form start-->
<form name="cart_quantity" action="http://www.sywp.co.uk/shop/index.php?main_page=product_music_info&cPath=12&products_id=19&number_of_uploads=0&action=add_product&zenid=56fa91f31480afa793cccc65fedecb97" method="post" enctype="multipart/form-data">
<!--eof Form start-->
<!--bof Add to Cart Box -->
                        <div id="cartAdd">
        Add to Cart: <input type="text" name="cart_quantity" value="1" maxlength="6" size="4" /><br /><br /><input type="hidden" name="products_id" value="19" /><input type="image" src="includes/templates/template_default/buttons/english/button_in_cart.gif" alt="Add to Cart" title=" Add to Cart " />      </div>
                  <!--eof Add to Cart Box--></td>
  </tr>
  <tr>
    <td height="60" colspan="2"><!--bof Prev/Next bottom position -->
            <!--eof Prev/Next bottom position -->
      <!--bof Product date added/available-->
            <!--eof Product date added/available -->
      <!--bof Product URL -->
            <!--eof Product URL -->
      <!--bof also purchased products module-->
      
      <!--eof also purchased products module-->
      <!--bof Form close-->
      <!--bof Form close--></td>

Fixed it :)

Yeh looks like i deleted the form start and end codes somehow. Added them back in and works fine now :)

Thanks for the help :)