Order lost, Invoice # not same as Authorize

26 Oct 2007, 7:23 PM

New Zenner

Join Date:: Mar 2007
Posts:: 47
Plugin Contributions:: 0

Order lost, Invoice # not same as Authorize - where to look

A series of issues have come up and not sure where to start looking...
Site went live 2 weeks ago... orders coming in just fine...

One order - the Authorize.net Invoice # different that zen-cart reports... (1 more)
One order in Authorize.net - but no order email/status in zen-cart.

Just asking at this point if this sounds familiar before I look deeper..

Thanks..

27 Oct 2007, 12:15 PM

kevinw

New Zenner

Join Date:: Mar 2007
Posts:: 47
Plugin Contributions:: 0

Re: Order lost, Invoice # not same as Authorize - where to look

Version
Zen Cart 1.3.7
Database Patch Level: 1.3.7
v1.3.7 [2007-02-20 10:18:18] (Fresh Installation)

27 Oct 2007, 4:23 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Order lost, Invoice # not same as Authorize - where to look

Using this module may help prevent that from happening in the future:
http://www.zen-cart.com/forum/showthread.php?p=441023#post441023

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