Zen Cart Logo
Forums / General Questions / Gift Voucher Refund

Gift Voucher Refund

Locked

Views: 1,137

Results 1 to 1 of 1
This thread is locked. New replies are disabled.
29 Oct 2007, 1:07 PM
#1
redpaint avatar

redpaint

New Zenner

Join Date:
Jun 2007
Posts:
10
Plugin Contributions:
0

Gift Voucher Refund

Hi,

If someone orders a gift voucher and then calls and asks for a refund there doesn't seem to be any way of cancelling this order or of preventing them from sending it to another party.

I suppose it's unlikely, and it could be a case where the terms state that gift vouchers are non-refundable, however I would have thought there would be a way of cancelling a gift voucher order and it's related database entry without accessing the database directly.

Am I missing something?