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create account during checkout fails keeps asking for country

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29 Oct 2007, 9:23 PM
#1
sgflowers avatar

sgflowers

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create account during checkout fails keeps asking for country

I updated from 1.3.0.2 when creating an account during the checkout process it keeps prompting for the country even though it has allready been selected

any ideas?

29 Oct 2007, 9:29 PM
#2
Kim avatar

Kim

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Re: create account during checkout fails keeps asking for country

See if your stylesheet is missing these:

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

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30 Oct 2007, 2:56 AM
#3
sgflowers avatar

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Re: create account during checkout fails keeps asking for country

Kim:

See if your stylesheet is missing these:

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

that was missing but putting it in it didn't solve the issue - can you try creating an account if you have a chance and see what error you get

i cannot seem to create an account

what files modules / stylesheets should i be looking at ?

something is definatley broken

site is https://www.secretgardenflowers.com

Thanks,

Kevin

30 Oct 2007, 3:26 AM
#4
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Re: create account during checkout fails keeps asking for country

I went and was able to create an account without any problems (IE7)

Mike
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30 Oct 2007, 3:31 AM
#5
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Re: create account during checkout fails keeps asking for country

barco57:

I went and was able to create an account without any problems (IE7)

thanks Kim & barco57

special thanks to Tony (aka merlin) & the terrific camelot hosting for the extra work migrating & updating to 1.3.7.1

the answer was here:

http://www.zen-cart.com/forum/showthread.php?t=50450&page=2

it was the minimum setting on the company name field

i was creating accounts with no company name

  • had to change the minimum to 0
30 Oct 2007, 3:48 AM
#6
Kim avatar

Kim

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Re: create account during checkout fails keeps asking for country

Whew! Glad you were able to get it all fixed up and running again - those minimums can be tricky. :smile:

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.