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credit card orders not showing up on paypal

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Started by chris1961 on 30 Oct 2007, 12:30 AM · Views: 2,342

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30 Oct 2007, 12:30 AM
#1
chris1961 avatar

chris1961

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credit card orders not showing up on paypal

Have searched forums to no avail and need advice. Recently installed Zen Cart and Paypal "Website Business Standard" (Paypal IPN) - credit card test orders yield a Zen Cart order confirmation (with 3 emails received), but no record of the transaction made it to Paypal. Spoke for >30 minutes with Paypal rep. today - we worked through configurations and he indicated both Paypal and the Zen Cart were set up correctly.

Have followed Wiki troubleshooting suggestions, and still nothing. Thanks in advance for any ideas that you may have. :frusty:

30 Oct 2007, 12:55 AM
#2
Kim avatar

Kim

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Re: credit card orders not showing up on paypal

Your URL?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

30 Oct 2007, 12:56 AM
#3
merlinpa1969 avatar

merlinpa1969

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Re: credit card orders not showing up on paypal

where are you entering the CC information,
on Zen Cart or paypal?

Zen cart PCI compliant Hosting

30 Oct 2007, 1:18 AM
#4
chris1961 avatar

chris1961

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Re: credit card orders not showing up on paypal

My URL is http://www.a2shirtstudio.com
CC info is entered on Zen Cart... at each of the 3 purchase-steps, all transactions remain at my URL - it appears that no communication with Paypal happens.

My server error log reveals these errors:

/home/atwoshir/public_html/zencart/admin/error_log:

[29-Oct-2007 13:37:32] PHP Warning: reset() [<a href='function.reset'>function.reset</a>]: Passed variable is not an array or object in /home/atwoshir/public_html/zencart/admin/includes/classes/object_info.php on line 29

[29-Oct-2007 13:37:32] PHP Warning: Variable passed to each() is not an array or object in /home/atwoshir/public_html/zencart/admin/includes/classes/object_info.php on line 30

Thanks for your quick response. I could really use some help here. Chris.:cry:

30 Oct 2007, 1:28 AM
#5
Kim avatar

Kim

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Re: credit card orders not showing up on paypal

CC info is entered on Zen Cart.

Your customers did not give their information to PayPal then. (hope you didn't ship the product) - Turn off the stock Credit Card module.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

30 Oct 2007, 1:55 AM
#6
chris1961 avatar

chris1961

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Re: credit card orders not showing up on paypal

Thank you so much for your help...:clap: