Problems with FedEx

Ok this time I've tried to load the Fed ex one and it's not working either...so I have a theory, IT"S ME!!!!!!!!!!!!!!!! I need some help here lol.

Here is exactly what I did step-by-step

Downloaded the mod.
unpacked the files.
uploaded them to my server
changed the tpl_footer file
registered an account with fed ex
installed the mod via admin tool (under mods for shipping)
imput the data below:

Enable Fedex Shipping
True

Your Fedex Account Number
534********

Your Fedex Meter ID
NONE

cURL Path
NONE

cURL Proxy
NONE

Debug Mode
True

Weight Units
LBS

Which server to use
production

First line of street address
43*****************

Second line of street address
NONE

City name
Torrance

State or Province name
CA

Postal code
90504

Phone number
(310)*********

Drop off type
5

Fedex fixed surcharge?
1.50

Fedex variable surcharge?
0

Show List Rates?
False

Insurance?
NONE

Residential surcharge?
0

Enable Envelope Rates?
True

Sort rates:
High to Low

Timeout in Seconds
NONE

Tax Class
Taxable Goods

Shipping Zone
California

Sort Order
0

Currency Code
USD

So what am I doing wrong? Please help me as this is vital to getting the shop done...thanks.

if you need to check out what it's not doing under est shipping button in check out please go to https://www.vinashcoaching.com/store thanks.

Zidain

Were you able to fix this issue or did you just uninstall the FedEx module? :unsure:

what does it do?
does it do anything?

are you sure that cURL is installed and is NOT required to run a proxy?

I un-installed it but after I got it to work. I just didn't like their prices and decided I only want to deal with one shipping place. Thanks for the help though.

Zidain

I have an issue with FedEx also. I'm in the process of updating a shop to the current version. The original shop was 1.2.6 - FedEx is installed and "was" was working - now it is not. I installed the latest version of the module on the upgraded site and I'm getting the same error message. I'm getting the following message on the checkout_shipping page - "No data returned from Fedex, perhaps the Fedex site is down"

Does anyone have an ideas?

The upgrade that I'm just finishing up is located at: Click Here

The old site is - located here

Thanks in advance for any help on this.

did you manually add the meter number from the old site?

Yes I did. Should I delete that and try again?

I went back in and removed the meter number and also changed "Show List Rates" to true (trying different settings here) still nothing - getting the not connecting. Like I said it did work. As a matter of fact in doing my search in the forum for others with issues, I noted an old post of mine for this very account where I had an issue with FedEx charging much higher than the quoted rate due to package sizing - So I know it was working. It is not working on either site version which of course has two different version of the FedEx module.

I'm at a loss - the customer didn't realize that FedEx was not working until I discovered it, so I have no idea when it broke or why - :frusty:

Ruth

ok list rates needs to be turned off,

and make sure that the fedex is working on the old site

I dont have an account number with fedex. I dropship and they use fedex. Can I still use this mod?

edit
Just entered number 1 for each "account" and "meter". Seems to work. Is this wrong?
edit

Thanks ,
John

Okay,
Got my account set up and my account number.
They didnt give me a meter number and it seems that nobody there knows what one is.

Cust servie, tech support. . . none of them.

Where do I get a meter number? They say that my software should generate it for me! UHHH Yeah!

Thanks for any help,
John

the meter number is automatically set the first time rates are pulled
I thought that was in the directions

That was my original point - FedEx is not working on either site - I'm going to chat with the client and make sure that this account number is valid. Is there a test account number to merely test the module and set it up?

merlin,
thank you. no its not in the reame.
however, it does say (in admin) that if you dont have a meter number leave the default NONE and one will be generated.

Was excited to be able to offer FedEx and missed it all together. :smile:

Got it now tho.

thanks again,
John

Ok, my customer finally got back after the holiday and I was able to verify I do have the correct account number. I've got all the settings correct and removed the old meter number, but it never gets a new one as it doesn't communicate. I've uninstalled it and reinstalled and no change.

What else can I try on this?

Additional note. I've turned all other methods off and now I have no shipping coming up at all. This is really critical can someone provide a suggestion of what I can do to fix this? The site will have no shipping in the am as they only want FedEx!

Due to another issue that I was having it drew my attention to looking at my cURL configuration on my server. Several months ago I had my Unix team recompile Php for another functionality I needed for another app. In error, they did not enable cURL to include SSL support when they did the recompile. This caused errors with not only FedEx but with my credit card transactions.

After recompiling Php and restoring my cURL settings to enable SSL we are good to go and all is working perfectly!!! :clap:

I thought I would post this just in the event anyone else is having issues, this will definitely kill FedEx if cURL does not have SSL support.

Ruth

We can't get the shipping to even show

Can anyone post a site where this is working - I have problems and I think most of them are my misunderstanding of what this module is intended to do...
http://www.zen-cart.com/forum/images/smilies/blink.gif

I have had problems with fed ex not allowing you to select a price amount and add that into the total....maybe i am wrong about how it workshttp://www.zen-cart.com/forum/images/smilies/huh.gif