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Need report to find who bought product

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31 Oct 2007, 3:04 PM
#1
paperthreads avatar

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Need report to find who bought product

I have a product that has a new part that needs to be sent, because it was found to have a faulty part.

Is there a mod that I can install or a way to quickly do a report that would show at least the order number of everyone that bought this product.

Ideally, it would be nice to do a report where I could look up a product id, and find everyone who purchased this item, including customer name, email and the order number (at minimum, would be nice to just get the order number...I process 500+ orders a month, so to go through and find the 50 people that ordered the product each month from those would be EXTREMELY time consuming)

I do have Sales Report mod installed, But I can't get it to find just the one and only one product and associated order numbers.

I didn't install Super Orders, I couldnt' find where it would get me the information needed, and it was a little overwhelming for me!

Is there anything like this, or is it something that would be possible.

31 Oct 2007, 9:58 PM
#2
drbyte avatar

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Re: Need report to find who bought product

If you're using the latest version of Zen Cart, the "Products Purchased" report in the Reports menu will let you do that just by clicking on the product ID number next to the product name.

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31 Oct 2007, 10:05 PM
#3
paperthreads avatar

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Re: Need report to find who bought product

THANK YOU!

I have been using that report for a year now, and the sales report too, and never knew that I could click on there!

My bad for asking what is now a dumb question :)

Thanks so much for your patience and guiding me to the right place!

31 Oct 2007, 10:10 PM
#4
drbyte avatar

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Re: Need report to find who bought product

You're welcome.

You can even type in the product ID number in the search box ... or even customer ID if you follow the right syntax. Sorry it's not well documented as yet.

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

1 Nov 2007, 9:05 PM
#5
ajeh avatar

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Re: Need report to find who bought product

/me peeks around ... umm ... I got bored one afternoon and jazzed up the report and sorta forgot to mention it to anyone? :blush:

Linda McGrath
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1 Nov 2007, 9:16 PM
#6
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Re: Need report to find who bought product

Well, I appreciated, i have found it useful...

BUT, unfortunately, I reset that number every couple of months. Because our store is so fluid, with new products in daily, and some of them are seasonal, we reset every other month, in order to keep the best seller list up to date with the current "season"

Is there a way to repopulate the products purchased, from the beginning of time?

1 Nov 2007, 10:36 PM
#7
ajeh avatar

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Re: Need report to find who bought product

You would need to write a script to compute the sames from the orders_products table and update the products_ordered in the products table from these values ...

Linda McGrath
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21 Dec 2007, 2:51 PM
#8
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Re: Need report to find who bought product

DrByte,

We also need to find customers who purchased particular products. When using "Products Purchased" under the Reports menu, it make no difference where we click (the product name, ID or anywhere else on the product line) we are sent to the Category/product page, not a list of customers who actually purchased the product. We are using zen 1.3.5 Is it possible this option is not available in this version?
Thanks for any help you can supply.

21 Dec 2007, 4:27 PM
#9
drbyte avatar

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Re: Need report to find who bought product

gva482:

We are using zen 1.3.5 Is it possible this option is not available in this version?

DrByte:

If you're using the latest version of Zen Cart, the "Products Purchased" report in the Reports menu will let you do that just by clicking on the product ID number next to the product name.

That option exists since v1.3.7. And v1.3.8a is the current version as of today.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 Jan 2008, 6:47 PM
#10
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Re: Need report to find who bought product

(forgive me if this is the second post. something screwed up when i sent the first one i wasnt sure if it went through).

i need to add a csv export button to this page for when you click on the product id. i need to be able to export all the email addresses at once. Linda, do you know how to do that? or has anyone successfully done that??

thanks, Minnie