Can't get into Admin with my new install

31 Oct 2007, 7:11 PM

New Zenner

Join Date:: Sep 2007
Posts:: 38
Plugin Contributions:: 0

Can't get into Admin with my new install

I have just installed zencart, and have gone through all the relevant steps, but when I tried to log into the zen admin, and it kept saying "You entered the wrong username or password" I know they were right, and checked in mysql, and they were the same.

So I followed the FAQ link https://www.zen-cart.com/tutorials/index.php?article=2 and following the instructions to a 't' and I still can not log in. I have tried the resend password bit, but it keeps telling me that the email address is invalid, but I know it isnt, it is the same in the sql part too.

I am totally stumped and have searched everywhere for an answer, but desperately need to log into my admin, and dont know what else to do.

Thank you

31 Oct 2007, 10:33 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Can't get into Admin with my new install

When you did the install, did it give you any warnings on the System Inspection page?
Do you have any firewall software installed?
Do you have any cookie-blocking software installed?
Does this happen on all browsers, or just one particular one?

Is it saying "invalid password" or is it just going back to login as if you never did a login?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.