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IE7 Woes Please Help with Log in Problems

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2 Nov 2007, 6:08 PM
#1
thevintagesound avatar

thevintagesound

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IE7 Woes Please Help with Log in Problems

Found out today that people that are using IE7 are not able to log in. Everything seemed to be working fine before. I have not edited files in some time.

Here's the issue that my customers are facing: (I have been able to replicate)

Website: http://www.coastalpond.com

They go to the website, click Log In. (After they have created an account)
They enter their email address and password.
When they hit Login it sends them to the "home" page (like normal) but it doesnt login them in. The ZenID is in the URL bar, but it just doesnt seem to let them log in. Still shows Log In | My Account | Shopping Cart

Firefox works just fine. Is there a funky setting or permission that got changed somewhere that would cause this? I have tried this on my other site but they work fine and are on different servers.

If you need more details please let me know.

5 Nov 2007, 3:06 AM
#2
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Re: IE7 Woes Please Help with Log in Problems

Anyone????

5 Nov 2007, 4:39 AM
#3
adelante avatar

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Re: IE7 Woes Please Help with Log in Problems

The only thing that I can think of is have they got the browser to accept cookies, I don't think it works if they're turned off. I hope that helps,

Joe

5 Nov 2007, 6:43 PM
#4
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Re: IE7 Woes Please Help with Log in Problems

I can get it to work on Firefox but not on IE7 or Safari. I need it to work on everything. Is it something to do with the way cookies are handled in the session.php file?

5 Nov 2007, 8:32 PM
#5
Kim avatar

Kim

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Re: IE7 Woes Please Help with Log in Problems

What are your settings in Admin> Configuration> Sessions?

6 Nov 2007, 3:01 PM
#6
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thevintagesound

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Re: IE7 Woes Please Help with Log in Problems

Session Directory /home/coastalp/public_html/shop/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

6 Nov 2007, 3:03 PM
#7
Kim avatar

Kim

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Re: IE7 Woes Please Help with Log in Problems

Try turning off the
IP to Host Conversion Status true

6 Nov 2007, 3:15 PM
#8
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thevintagesound

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Re: IE7 Woes Please Help with Log in Problems

Alleluia Amen!!

Thank you Kim!

6 Nov 2007, 3:49 PM
#9
Kim avatar

Kim

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Re: IE7 Woes Please Help with Log in Problems

:clap: Don't forget the coffee fund.