Sounds like you missed a setting in the Configuration ... Stock ...
NOTE: for these to work, you must have Stock tracking on:
Check stock level
Check to see if sufficent stock is available
true
false
Products status in Catalog when out of stock should be set to
Show Products when out of stock
0= set product status to OFF
1= leave product status ON
NOTE: Product with products_quantity of <= 0 will show as Sold Out when still in the Catalog and you have set:
Show Sold Out Image in place of Add to Cart
Show Sold Out Image instead of Add to Cart Button
0= off
1= on
NOTE: any Product that already has a products_quantity of 0 will show as Sold Out when this is turned on ...
NOTE: When stock tracking is on, and you have said to NOT show these products in the Catalog, you have to manually change the products_status to OFF in the Catalog ... Categories/Products ... when you add or edit the Product as the setting is only done automatically when an Order is created ...
This means that when you turn ON show Sold Out Products, that you manually will need to reset the products_status of the Product is In Stock to YES ...
Linda McGrath
If you have to think ... you haven't been zenned ...
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