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Creates duplicate order number but no order in cart

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7 Nov 2007, 4:02 AM
#1
songenterprises avatar

songenterprises

New Zenner

Join Date:
Feb 2005
Posts:
13
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Creates duplicate order number but no order in cart

Here's a weird one.
One of my carts is creating an order with an old order number and sends me the email but when I go to the cart, the order isn't there and neither is the customer.

It has done this 3 or 4 times in the last year and it always uses the same order number - 2006030016 - this particular order number was used ages ago.

Its a valid order but it isn't registering in zencart properly.

Anyone know why it does this and how to fix it?

This cart is 1.3.5

Debbie

7 Nov 2007, 5:00 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
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Re: Creates duplicate order number but no order in cart

You have zenid in one of the links on one of your sites ... :eek:

I am wondering if you have other zenid values on your site(s) and this is causing a conflict ...

NOTE: the current version is Zen Cart v1.3.7.1
http://www.zen-cart.com/forum/showthread.php?t=69769

Turning on the Recreate Session is a major help ...
This only fails if your hosting site is not setup properly to manage the recreate session ...