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HELP - in stock item is showing up as ***out of stock***

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Started by dni on 14 Nov 2007, 8:04 PM · Views: 1,579

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14 Nov 2007, 8:04 PM
#1
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HELP - in stock item is showing up as ***out of stock***

there are plenty of items in the "quantity" field

some possible clues:

  1. the items that are showing up as out of stock are an item i duplicated twice (to make 3 variants of the same item in my shop) - i did this with the "copy" function in "Catalogue ---> Categories/Products"

  2. i am using the "products with attributes" contribution - it has been working fine with everything else...

  3. everything else in the shop is working fine

14 Nov 2007, 8:33 PM
#2
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Re: HELP - in stock item is showing up as ***out of stock***

Do you have a link to the site and the specific product?

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14 Nov 2007, 8:48 PM
#3
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Re: HELP - in stock item is showing up as ***out of stock***

kuroi:

Do you have a link to the site and the specific product?

it is **here**

i punted and re-did the three products
it looks like the problem is that in the Attributes Controller i set up a field for "personalization" - and, if nothing was in there it would throw the error.

so, for now, i am going to remove the filed and count on folks to input the personalization into comments when they check out.

is there a good way around this kluge?

14 Nov 2007, 8:51 PM
#4
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Re: HELP - in stock item is showing up as ***out of stock***

I'm a bit rusty on attributes, but can you make the personalization required and give them a certain word (like none) to put in there if they don't want it personalized?

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14 Nov 2007, 8:52 PM
#5
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Re: HELP - in stock item is showing up as ***out of stock***

aha!
there is a "required" check box in the "attributes controller" that i just had to turn off.
silly me.

14 Nov 2007, 9:02 PM
#6
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Re: HELP - in stock item is showing up as ***out of stock***

afo:

I'm a bit rusty on attributes, but can you make the personalization required and give them a certain word (like none) to put in there if they don't want it personalized?

that is a great idea - as the solution i thought i had did not work.

in the "Text" option (under Product Options), how can you set the default to be "none" in the field and have them change it if they want something else?

the only thing i see in there is the "comment"